[Hiring] Product Operations Manager @Impruvon

Role Description

We are looking for a Product Operations Manager to help drive roadmap execution, organizational alignment, and cross-functional coordination across our product portfolio. This role sits at the intersection of Product, Engineering, Customer Success, Operations, Sales, and executive leadership. You will work closely with stakeholders across the organization to maintain visibility into product initiatives, ensure alignment with company goals, identify risks and dependencies, and help keep product efforts on track.

You will serve as the operational backbone of the Product organization, helping connect strategy to execution. You will play a key role in:

• Roadmap planning
• Initiative tracking
• Release planning
• Goal management
• Cross-functional communication
• Continuous improvement of Product processes

This is a highly collaborative, high-ownership role in a fast-moving, fast-growing healthcare technology company where organization, communication, accountability, and strategic thinking are critical.

Qualifications

• 5+ years of experience in Product Operations, Program Management, Product Management, Project Management, Business Operations, or a similar cross-functional role
• Strong organizational skills with the ability to manage multiple initiatives and competing priorities simultaneously
• Experience supporting roadmap planning, strategic initiatives, product portfolios, or organizational goal management
• Excellent communication and stakeholder management skills
• Strong analytical and problem-solving abilities
• Ability to identify risks, dependencies, bottlenecks, and competing priorities
• Experience working cross-functionally with Product, Engineering, Customer Success, Operations, and leadership teams
• Comfortable operating in a fast-paced, highly collaborative startup environment
• Ability to balance strategic objectives with tactical execution

Requirements

• Experience in healthcare, IDD services, assisted living, long-term care, or medication management environments
• Experience working within software product organizations
• Experience supporting OKRs, strategic planning processes, or portfolio management activities
• Experience building reporting dashboards and executive-level status reporting
• Familiarity with Agile, Scrum, Kanban, or other product development methodologies
• Experience supporting operationally complex software platforms
• Experience working within tools such as Jira and Confluence for initiative tracking, documentation, and cross-functional collaboration

Benefits

• Competitive compensation aligned with experience
• 100% company-paid medical coverage (base plan)
• Dental & vision available
• 401(k) retirement plan
• Company-paid life, AD&D, STD & LTD insurance
• Lifestyle Spending Account (wellness, personal use, and company swag)
• Flexible PTO + company holidays
• Flexible, remote-friendly work environment
• Opportunity to own and grow a critical function within the company
• Mission-driven work with real impact on vulnerable populations