[Hiring] Product Operations Lead @Netflix

Role Description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

Product Operations helps teams execute effectively by keeping priorities clear, people aligned, and resources focused on the work that matters most. In this role, you’ll help own Product Operations for Core Discovery, the portfolio responsible for improving the core Netflix experience every day for our members around the world. Our work spans all platforms (TV/living room, mobile, tablet, and web) and includes experiences and ranking/recommendation strategies across discovery/browse (shows, movies, live programming, and games), search, player, identity/profiles, and new surfaces.

Product Operations partners closely with the portfolio leader, Product Managers, and cross-functional teams to drive alignment and execution across that work.

You'll own the operating view of the Core Discovery portfolio — connecting priorities, plans, resources, and progress to help leaders and teams make informed decisions and trade-offs. You'll build the planning processes, operating rhythms, and communication practices that keep teams aligned and work moving without unnecessary bureaucracy.

You'll also serve as a strategic partner and extension of the portfolio leader, translating ambiguity into action, anticipating issues, and ensuring the right decisions get made at the right time.

• Lead portfolio planning and performance: Own the portfolio view of priorities, plans, capacity, and progress; lead planning cycles and Big Rock reviews.
• Build the operating model: Establish effective team rhythms, meetings, onsites, communication flows, and intake mechanisms that support execution without adding unnecessary overhead.
• Connect strategy to impact: Partner with Product and Data Science to track portfolio-level impact hypotheses and outcomes.
• Improve team effectiveness: Identify misalignment, surface dependencies, and use team feedback to continuously improve how work gets done.
• Provide program management support where needed: Step into cross-functional program management to drive complex initiatives forward, connect dependencies, and ensure critical work stays on track.
• Extend the portfolio leader's leverage: Translate strategy and ambiguity into clear plans, frameworks, and decisions; shape leadership discussions, prepare executive communications, and proactively surface emerging issues.
• Improve organizational effectiveness: Identify execution gaps, misalignment, and opportunities to improve how teams work; help navigate organizational change and build lasting solutions.

Qualifications

• 10+ years of Product Operations, Product or Program Management, Business Operations, or related experience in a product-driven organization.
• A track record of designing and scaling operational processes, rhythms, and systems in fast-moving, ambiguous environments, with a high degree of autonomy.
• Fluency with operating cadences such as planning, OKRs, and QBRs, and the ability to turn messy inputs into clear, decision-ready outputs.
• Strong executive communication skills, including developing decks and written narratives for broad audiences.
• Strong cross-functional partnership skills, particularly across Product, Engineering, Program Management, and leadership.
• Sound judgment and the ability to anticipate issues, navigate competing priorities, and identify opportunities to improve how teams operate.
• A bias toward action and willingness to take on ambiguous, unowned problems and build sustainable solutions.

Requirements

• Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options.
• The range for this role is $260,000.00 - $370,000.00. This compensation range will vary based on location.

Benefits

• Comprehensive Health Plans
• Mental Health support
• 401(k) Retirement Plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
• Full-time salaried employees are immediately entitled to flexible time off.

Company Description

Netflix is a unique culture and environment. Learn more about our culture and values.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully.

Job is open for no less than 7 days and will be removed when the position is filled.