[Hiring] Product Operations Coordinator @Impruvon

Role Description

We are looking for a Product Operations Coordinator to help drive visibility, coordination, and execution across our product organization. This role sits at the intersection of Product, Engineering, Customer Success, Operations, and leadership. You will work closely with stakeholders across the organization to:

• Maintain product planning artifacts
• Track progress against goals and roadmap commitments
• Coordinate cross-functional activities
• Ensure important information is documented, communicated, and acted upon

You will serve as a key operational partner to Product leadership, helping create transparency around product initiatives and maintain accountability across teams.

This is a highly collaborative, high-ownership role in a fast-moving, fast-growing healthcare technology company where organization, communication, attention to detail, and follow-through are critical.

Qualifications

• 2+ years of experience in Product Operations, Project Coordination, Program Coordination, Project Management, Business Operations, Customer Success Operations, or a similar role
• Strong organizational skills with the ability to manage multiple initiatives, deadlines, and competing priorities
• Excellent written and verbal communication skills
• Strong attention to detail and commitment to follow-through
• Ability to track, organize, and communicate information across multiple stakeholders and teams
• Experience maintaining project plans, status reports, dashboards, meeting notes, or similar planning artifacts
• Comfortable working with Product, Engineering, Customer Success, Operations, and leadership teams
• Comfortable operating in a fast-paced, highly collaborative startup environment
• Strong problem-solving skills and willingness to take ownership of tasks and outcomes
• Experience working within tools such as Jira and Confluence for initiative tracking, documentation, and cross-functional collaboration

Requirements

• Experience in healthcare, IDD services, assisted living, long-term care, or medication management environments (Nice to Have)
• Experience supporting software product organizations (Nice to Have)
• Experience tracking goals, projects, roadmaps, or strategic initiatives (Nice to Have)
• Experience with planning, project management, or collaboration tools (Nice to Have)
• Familiarity with Agile, Scrum, Kanban, or other product development methodologies (Nice to Have)
• Experience supporting operationally complex software platforms (Nice to Have)

Benefits

• Competitive compensation aligned with experience
• 100% company-paid medical coverage (base plan)
• Dental & vision available
• 401(k) retirement plan
• Company-paid life, AD&D, STD & LTD insurance
• Lifestyle Spending Account (wellness, personal use, and company swag)
• Flexible PTO + company holidays
• Flexible, remote-friendly work environment
• Opportunity to own and grow a critical function within the company
• Mission-driven work with real impact on vulnerable populations