[Hiring] Product Manager Swim Team Store Experience @Spiraledge, Inc

Role Description

We’re looking for a Product Manager to own and elevate the Swim Team Store experience. This is a flagship B2B product that sits at the heart of how SwimOutlet supports youth sports teams.

• Customer empathy, ideally with firsthand experience in swim or youth sports organizations.
• Execution chops, a track record of building and shipping products in ecommerce or SaaS.
• Rapid prototyping skills, ability to create and test ideas using tools like Lovable, Claude Design, and Figma.

You’ll work closely with design, engineering, operations, sales, and customer support to make SwimOutlet the obvious choice for teams.

What You’ll Do

• Own the Swim Team Store roadmap.
• Prioritize features and improvements to optimize team setup, ordering, customization, and fulfillment.
• Deeply understand customers.
• Engage directly with swim coaches, team admins, parents, and athletes to uncover their needs and pain points, drawing on your firsthand knowledge of youth sports.
• Prototype and validate quickly.
• Use tools like Lovable, Claude, Claude Design to rapidly bring ideas to life, test with real users, and iterate based on feedback.
• Drive cross functional execution.
• Partner with engineering, UX, marketing, and operations to deliver seamless product releases.
• Elevate the experience.
• Ensure the platform feels trustworthy, frictionless, and inspiring, capturing SwimOutlet’s spirit as the go-to swim partner.
• Measure and iterate.
• Define and track KPIs including adoption, NPS, retention, and team order value, and use data to refine and prioritize.
• Champion the business case.
• Align product initiatives with SwimOutlet’s strategic goals, ensuring both ROI and customer impact.

Qualifications

• 3 to 5 years experience in product management: ecommerce, SaaS, or B2B platforms.
• Domain Expertise: Background in ecommerce operations, community driven products, or team sports retail. Firsthand experience with swim teams or youth sports organizations as a coach, athlete, parent, or administrator.
• Prototyping expertise: Strong working knowledge of Lovable, Figma, or similar tools.
• Customer first mindset: Ability to empathize deeply with end users and advocate for their needs.
• Analytical and strategic: Comfortable defining KPIs, analyzing performance, and making data driven decisions.
• Strong communicator: Skilled at alignment and storytelling across leadership, design, engineering, and customer facing teams.
• Entrepreneurial background: Proven ability to identify opportunities, build solutions, and drive innovation in fast paced environments.

Benefits

• Shape a flagship B2B product that supports thousands of swim teams nationwide.
• Combine your passion for sports, technology, and community in one impactful role.
• Join a mission driven team at the number one swim retailer in the U.S.
• Competitive compensation, insurance and benefits with some great employee perks.