[Hiring] Product Manager, Revenue Cycle Management @GoodRx

Role Description

We are seeking a technical Product Manager, Revenue Cycle Management to join our team, focused on building and scaling systems that power claims reconciliation, adjudication, and end-to-end payment processing across our pharmacy network. This role sits at the intersection of product, finance, and healthcare infrastructure, and is ideal for someone who enjoys working on complex, backend systems with real-world financial impact. You will contribute to products that ensure accurate claims processing, partner payments, and financial transparency across GoodRx’s ecosystem. In this role, you will own well-defined product areas with guidance from senior team members, while developing deeper expertise in healthcare claims workflows, payment mechanics, and pharmacy systems.

Key Responsibilities

• Own and drive execution for product initiatives related to claims reconciliation, adjudication workflows, and payment processing systems.
• Partner with engineering, data, finance, and operations teams to deliver scalable solutions for transaction accuracy, exception handling, and financial reporting.
• Translate complex claims and payment lifecycle requirements into clear product requirements, user stories, and acceptance criteria.
• Support the development of systems that manage:
  • Claims ingestion and validation
  • Adjudication logic and rule processing
  • Reconciliation between pharmacy, PBM, and GoodRx systems
  • Payment calculation, disbursement, and tracking
• Analyze system performance and financial data to identify discrepancies, root causes, and optimization opportunities.
• Collaborate with stakeholders to ensure alignment on financial accuracy, compliance, and operational efficiency.
• Contribute to product roadmap planning and prioritization within your domain.
• Develop a strong understanding of pharmacy workflows, claims standards (e.g., NCPDP), and payment systems.

Qualifications

• Bachelor’s degree required.
• 2–5 years of experience in product management, product operations, or a related role.
• Experience working in healthcare, health tech, or pharmacy-related environments.
• Exposure to pharmacy claims processing, payments systems, or financial reconciliation workflows.
• Strong analytical and problem-solving skills with the ability to work through complex system interactions.
• Ability to translate business and financial requirements into product solutions.
• Experience working cross-functionally with engineering, data, and business teams.

Preferred Qualifications

• Experience working with retail pharmacies, PBMs, or healthcare claims systems.
• Familiarity with claims adjudication processes and standards (e.g., NCPDP, switch transactions).
• Understanding of financial systems, payment processing, or ledger/reconciliation concepts (835 ERA transaction).
• Experience with backend/platform products or APIs.
• Comfort working with data (SQL or similar tools is a plus).
• Strong attention to detail, especially in financial accuracy and system integrity.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with a company match.
• Employee Stock Purchase Plan (ESPP).
• Unlimited vacation.
• 13 paid holidays.
• 72 hours of sick leave.
• Mental wellness and financial wellness programs.
• Fertility benefits.
• Generous parental leave.
• Pet insurance.
• Supplemental life insurance for you and your dependents.
• Company-paid short-term and long-term disability.