[Hiring] Product Manager, Order-to-Cash @Kaseya Careers

Role Description

Kaseya is seeking a professional to manage the Order-to-Cash (O2C) lifecycle, focusing on various capabilities including:

• Billing, Invoicing & Customer Support
• Invoice to Cash
• Payments & Cash Application
• Revenue Recognition & Accounting
• Order Management
• Collections & Credit
• Tax, E-Invoicing & Compliance
• Reporting & Data

Key Responsibilities

• Product Ownership & Strategy
  • Define the O2C roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations.
  • Serve as O2C subject matter expert across various platforms including Salesforce, NetSuite, and Oracle ERP.
  • Partner with multiple departments to define requirements, prioritize work, and deliver scalable outcomes.
  • Own and prioritize the backlog against corporate strategy and finance transformation goals.
  • Balance legacy investment with transformation, funding enhancements that create measurable value.
  • Mature the O2C operating model by simplifying processes and strengthening governance.
  • Apply strong knowledge of MSPs, subscription and usage-based models, and Corporate/BIS systems.
• Order-to-Cash Lifecycle Execution
  • Lead requirements and solution alignment from order submission through invoicing and reporting.
  • Translate complex processes into clear requirements, user stories, and testable outcomes.
  • Ensure data consistency across integrations.
  • Partner with technical teams on integrations among various platforms.
  • Support migration from legacy systems to the Salesforce and Oracle ecosystem while maintaining business continuity.

Qualifications

• Strong knowledge of MSPs and subscription-based models.
• Experience with Salesforce, NetSuite, and Oracle ERP systems.
• Ability to translate complex processes into clear requirements.
• Experience in managing cross-departmental collaborations.

Requirements

• Proven experience in order management and O2C processes.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to manage multiple priorities and projects simultaneously.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Opportunities for professional development and growth.
• Flexible work arrangements.

Company Description

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Founded in 2000, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint.