[Hiring] Product Manager - Live Operations @Chaos Theory

Role Description

At Chaos Theory, we work at the digital intersection of sports, entertainment, and cryptocurrency. We are looking for a rare professional who possesses the blend of deep technical gravitas and high-level product taste. You will be the architect of our live operations - a visionary who understands the market landscape and possesses the technical depth to lead our product journey into the future of competitive gaming.

A Day in the Life:

• Your day is a high-stakes balance between immediate execution and long-term scaling.
• Start the morning deep in the data of our current community events calendar, identifying friction points and deciding where to pivot to keep our players engaged.
• Act as a bridge between worlds, sitting down with engineering and analytics to write highly technical specifications.
• Build robust, permanent versions of short-term solutions to ensure our competitive systems and ranked matchmaking infrastructure can scale.
• Shift to a collaborative leadership role in the afternoon, meeting with global publishing partners and internal stakeholders.
• Translate complex platform needs into actionable plans, ensuring stakeholder alignment and precise execution of the technical roadmap.

Qualifications

• Exceptional Technical Gravitas: Highly technical, capable of writing specs for engineering and understanding platform architecture at a deep level.
• Proven Industry Experience: Experience in AAA or Indie gaming industry with a track record of managing and scaling live service content cycles.
• Product Instinct & Design Taste: Market insight to decide on competitive features to build next.
• Stakeholder Management: Ability to navigate and guide demanding stakeholders across engineering, analytics, and leadership.
• Operational Excellence: Experience building structures, rhythms, and technical tools from scratch in a fast-paced environment.

Requirements

• Global Market Experience: Familiarity with major international gaming markets and the pace of global product cycles.
• High-Growth Digital Background: Operational experience from fast-moving, large-scale digital products or consumer-facing platforms.
• Ecosystem & Systems Scaling: History of re-engineering existing systems to be larger, more robust, and more automated.

You Will Be Responsible For

• Owning the Live Ops Calendar: Building and maintaining a mature rhythm of seasonal events, tools, and community engagement processes.
• Technical Specification: Writing and overseeing the execution of rigorous engineering specs and platform requirements.
• Feature Evolution: Shipping immediate solutions while designing scalable architecture for skill-based play and progression systems.
• Cross-Functional Alignment: Reducing friction between publishing partners and internal teams for seamless execution.
• Strategic Advisory: Analyzing market trends to provide expert advice to leadership on necessary changes to competitive strategy.

Where You’ll Work

While the majority of the team are based in Europe and Asia, we collaborate around the world to shake things up in one of the most exciting places on the internet today — the digital center of sports, entertainment, and cryptocurrency.

For this role, we offer a Remote arrangement. While we appreciate candidates in similar time zones to our core teams, for the right technical talent, location is not a dealbreaker. If you're the right fit, you're right where you belong.