[Hiring] Product Manager, Information Security @Thrivent

Role Description

The Product Manager is responsible for the long-term strategy and vision for a set of products as part of a broader portfolio. Product Managers collaborate heavily across other products, and with business stakeholders to prioritize and sequence work to optimize the customer experience. They are accountable for ensuring the product roadmap is in line with customer and stakeholder expectations and has measurable KPIs.

Product Managers work closely with several key partners including business capability owners, other Product Managers and Product Owners within their product group who articulate, translate, and execute the product strategy and vision through tactical strategies and solutions. They are expected to mentor and guide Product Owners in developing their skills.

A strong collaborative relationship, including the right alignment and regular, transparent communication between Product Manager and Product Owner, will help ensure both roles deliver on their goals.

The Product Manager typically has more experience in product management, and as such likely manages a complex product portfolio with greater scope and impact.

Duties & Responsibilities

• Responsible for the long-term product roadmap as part of a larger business strategy.
• Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions.
• Consistently and iteratively ensures that business strategies are being executed through product roadmaps.
• Leads team collaboration to manage and prioritize product roadmap and releases across multiple products.
• Collaborates to resolve conflicts in a constructive manner when they arise.
• Accountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objective.
• Identifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value.
• Ensures outcomes on the roadmap fit within capacity constraints, and are prioritized and sequenced in order to maximize value to the customer.
• Engages with customers and users on a regular basis to uncover implicit and explicit needs, and translate to product hypothesis which are tested and refined to deliver solutions.
• Collaborates across product teams to develop and roll out operational plans.
• Researches and identifies industry best practices and trends to increase effectiveness.
• Acquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management.
• Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.
• Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
• No direct personnel supervisory responsibility, however, supervises large complex product teams with cross-functional team members.

Qualifications

• Bachelor's degree or equivalent work experience.
• 7-9 years relevant business experience, including in product owner role or similar.
• Understand fundamentals of iterative development, software development process and procedures.
• Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design.
• High level of organization and attention to detail.
• Passion and understanding of new technology and trends.
• Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills.

Requirements

• Experience working with governance, risk, compliance (GRC), audit, regulatory, policy, control, third-party risk, or security awareness programs.
• Experience leading highly regulated, cross-functional initiatives involving technology, risk, audit, compliance, legal, or operational stakeholders.
• Experience supporting business continuity, disaster recovery, operational resilience, resiliency testing, or recovery planning initiatives.
• Certified Product Manager, SAFe Product Manager/Product Owner, or similar certification.
• Experience developing multi-year product strategy, business cases, roadmaps, and investment plans aligned to business outcomes.
• Proven ability to establish product vision and strategy, align stakeholders around strategic priorities, and translate business objectives into measurable outcomes.
• Demonstrated ability to influence leaders, align stakeholders, and drive decisions across competing priorities and organizational boundaries.
• Demonstrated expertise applying product management practices across discovery, strategy, roadmap planning, delivery, measurement, and continuous improvement.
• Experience leading complex, cross-functional initiatives within large, highly regulated enterprise environments involving technology, risk, compliance, audit, legal, operational, and business stakeholders.
• Experience using product management tools to develop roadmaps, manage strategic priorities, and incorporate stakeholder feedback into product decisions.
• Adept at financial management to administer budgets across multiple products and ensure return on investment.
• Experience defining and communicating product and operational health through KPIs, OKRs, dashboards, and executive reporting, using data to inform prioritization and investment decisions.
• Experience driving enterprise adoption, change management, communications, training, or user engagement initiatives.

Benefits

• Various bonuses (including, for example, annual or long-term incentives).
• Medical, dental, and vision insurance.
• Health savings account.
• Flexible spending account.
• 401k.
• Pension.
• Life and accidental death and dismemberment insurance.
• Disability insurance.
• Supplemental protection insurance.
• 20 days of Paid Time Off each year.
• Sick and Safe Time.
• 10 paid company holidays.
• Volunteer Time Off.
• Paid parental leave.
• EAP.
• Well-being benefits, and other employee benefits.