[Hiring] Product Manager - Healthcare @Transact Campus

Role Description

The Healthcare Product Manager is the anchor of the product trio — the person who owns the problem. Not the solution, the backlog, or the sprint: the problem. This is not a project management role. It is a role for someone comfortable with ambiguity, driven by curiosity about customers and users, and capable of forming and testing hypotheses about what will create value. This role does not own program timelines — that belongs with the GMs. It does not run integration certification — that belongs in Engineering.

Responsibilities

• Discovery:
  • Continuously engage with customers and users to build a deep, current understanding of the problem space.
  • Form clear hypotheses about what solutions will create value and design lightweight experiments to test them.
  • Work with the Interaction Designer and Engineering lead to prototype, test, and iterate toward solutions that are valuable, usable, feasible, and viable.
• Strategy and prioritization:
  • Translate the squad's quarterly objective into a backlog that reflects the team's current best understanding of how to achieve it.
  • Make prioritization decisions grounded in evidence — usage data, customer research, outcome metrics — not stakeholder volume or recency.
• Delivery and outcomes:
  • Define the key results that indicate whether the squad's objective has been achieved; track and communicate progress honestly.
  • Build and maintain the feedback loops — usage instrumentation, adoption metrics, customer signals — that tell the team whether what shipped is working.
  • Partner with the APM to ensure delivery runs smoothly without pulling PM attention from discovery.
• Cross-functional engagement:
  • Represent the squad's work and rationale to stakeholders — communicating outcomes and strategy, not just status.
  • Partner with Product Marketing on launch readiness and positioning.

Qualifications

• 3–6 years of product management experience; discovery-led, outcome-oriented work strongly preferred.
• Demonstrated ability to run customer and user research; comfort forming and testing hypotheses.
• Experience with SaaS products in institutional, campus, healthcare, or enterprise environments preferred.
• Genuine curiosity about how great products get built is non-negotiable.

Preferred Qualifications

• Experience with Silicon Valley Product Group principles.

Essential Functions of the Job

The duties and responsibilities described in this job description are intended to represent the essential functions of the position as defined under applicable federal, state, and local labor laws, including the Americans with Disabilities Act (ADA). These functions are the fundamental job duties required for successful performance. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless such accommodations impose an undue hardship on the organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may be added, removed, or modified at any time in accordance with business needs and applicable law.

What is Good to Know

• Humble: The right leaders for Illumia don't need to own the spotlight — they share credit, define success collectively, and are quick to elevate the contributions of others.
• Hungry: We are not looking for caretakers. We are looking for leaders who are restless about what's possible, self-motivated to close the gap between where we are today and where we need to be, and who are already thinking about the next opportunity before anyone asks.
• Smart: At Illumia, our leaders must operate across a complex, distributed organization spanning multiple product lines, two legacy cultures, and thousands of customers with competing priorities.

Benefits

• Flexible time off to include paid holidays and volunteer time.
• Robust health, dental, and vision insurance plans on your first day of employment.
• Employer-paid life insurance/AD&D/short-term and long-term disability insurance.
• Comprehensive employee assistance program (EAP).
• Flexible spending account (FSA) or health savings account (HSA).
• Matched 401(k).
• Employee stock purchase plan.
• Base salary offers for this position may vary based on factors such as location, skills, and relevant experience.