[Hiring] Product Manager - Fraud Detection & Operational Intelligence @Block Labs

Role Description

We are hiring a senior, strategically minded Product Manager to act as a mini-business owner, with end-to-end ownership of Shield and Insights: two key modules within a soon-to-launch, next-generation white-label casino platform.

• Shield: Helps operators prevent fraud and abuse. It is our unified risk and decisioning layer, bringing together third-party risk tools and internal behavioural data into a single layer to provide:
  • Risk scoring
  • Review workflows
  • Case management
  • Reason codes
  • Auditability
• Insights: Helps operators understand performance changes across the business. It is our operator intelligence layer that moves from:
  • “What happened?”
  • “Why did this happen?”
  • “What should we look at next?”
  through focused dashboards, reports, alerts, root-cause analysis, and human-language queries.

This role is weighted heavily toward Shield. We are looking for a Product Manager with strong product fundamentals and direct experience in:

• Fraud
• Risk
• Compliance
• Payments risk
• Transaction monitoring
• Decisioning
• Case management products

Your focus is the product: operator workflows, fraud/risk logic, decision experience, auditability, requirements, prioritisation, and commercial usefulness. This is a hands-on role for someone who can turn complex operational workflows into clear, scalable product systems.

Qualifications

• 3+ years in a Product Management role
• Experience owning or significantly contributing to fraud, risk, compliance, AML, payments risk, transaction monitoring, decisioning, or case management products
• Experience working on products with complex backend logic, data dependencies, rules, scoring, workflows, or operational decision-making
• Strong understanding of Product Management fundamentals, including discovery, requirements definition, prioritisation, delivery, stakeholder management, and iteration
• Strong data fluency and the ability to turn operational insight into clear product decisions
• Comfort operating in environments with compliance, regulatory, financial, or high-trust constraints

Requirements

• iGaming, casino, sportsbook, or gambling platform experience
• Experience with AML/KYT, wallet risk, KYC, identity risk, device intelligence, payment fraud, chargebacks, or withdrawal risk
• Experience with rules engines, risk scoring, fraud review tools, compliance tooling, or case management systems
• Experience with third-party risk or fraud providers such as Chainalysis, TRM, Elliptic, SEON, FingerprintJS, ThreatMetrix, Sumsub, Onfido, PSPs, or onramp providers
• Exposure to bonus abuse, multi-accounting, gameplay risk, shared wallet/payment method detection, account velocity, or operator back-office workflows
• Experience building dashboards, reports, alerts, anomaly detection, or operator intelligence products
• Experience in B2B, SaaS, platform, or white-label environments
• Practical AI literacy, especially around AI-assisted analysis, summaries, alerts, or decision-support workflows

Benefits

• Mature, mission-driven, and low-ego culture
• Value clarity over noise
• Focus on outcomes over theatrics
• Pace without chaos