[Hiring] Product Manager / Customer Success @Narva Software
Apr 05, 2025 - Narva Software is hiring a remote Product Manager / Customer Success. 💸 Salary: unspecified. 📍Location: Europe.
Role Description
This role requires experience in some, but not necessarily all, of the areas listed below, as flexibility and a willingness to learn and adapt across different functions are key.
- Plan, organize and execute product roadmap based on customer needs and market trends
- Conduct user interviews, analyze customer pain points, and gather feedback and feature requests
- Create prototypes and wireframes to communicate early product concepts and UX flows using Figma or similar tools
- Provide first level support for our Jira and Confluence apps and help customers to use, troubleshoot and succeed with our products
- Create detailed documentation, how-to guides, articles, use-cases and other helpful resources
- Ensure product quality through properly setup QA and validation process before releasing updates
Qualifications
- University degree
- Willing to learn new technologies and adapt across different functions
- At least few years of work experience in product management, user experience (UX), QA or related role
- Tech-savvy with strong IT knowledge, a keen eagerness to learn, and a proactive attitude toward helping and problem-solving
Benefits
- International and remote first company
- Flexible work hours. Work from home or wherever you feel comfortable (within 4 hours overlap with CET)
- Collaboration with highly motivated and experienced yet supportive team
- Remote work gears and gym membership to keep you in healthy shape
- Opportunity to learn and grow within the company in different roles (e.g. product management, customer success, marketing etc.)
Company Description
Narva Software is an Atlassian Gold Marketplace Partner, trusted by 10,000+ customers from all over the world! We are a passionate team, on a mission to build products and solutions that improve Jira and Confluence and make work life work easier. We have well established yet fast growing apps and are looking for tech savvy candidate to support our growing customer base.
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| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
