[Hiring] Product Manager, Business Apps & AI @Career Centre

Role Description

If you’re energized by influencing vendors, shaping commercial outcomes, and owning real business decisions in a Cloud marketplace — keep reading.

Sherweb is scaling its Cloud Marketplace and expanding its Business Application & AI portfolio. We’re looking for a Product Manager with strong vendor instincts — someone who thrives at the intersection of products, partnerships, and commercial decision making.

• Own the success of a product category
• Shaping the strategy
• Influencing vendors
• Supporting Sales & Marketing
• Making real business decisions that directly impact revenue & profitability

This is not a traditional SaaS Product Manager role. You won't manage a development backlog or an engineering squad.

As Product Manager – BizApp & AI, you will:

• Own the performance of your product portfolio
• Profitability (P&L), pricing, positioning, and growth
• Market relevance and competitive positioning
• Act as the primary point of contact for strategic vendors
• Lead vendor relationships, negotiations, and escalations
• Represent Sherweb as a credible, senior partner
• Influence to align with our marketplace strategy
• Drive go-to-market execution
• Partner with Marketing on messaging campaigns, and launches
• Support Sales with pricing decisions, deal strategy, and product expertise
• Help close complex opportunities when needed
• Continuously improve how products operate internally
• Identify friction, gaps, and inefficiencies
• "Figure it out" when processes don't work as intended
• Balance short term fixes with longer term improvements
• Be a cross-functional leader
• Align Sales, Marketing, Support, Finance, and Platform teams
• Lead through influence, clarity, and credibility
• Make decisions - and know when to ask for help

How you'll ideally spend your time:

• 30% Owning vendor relationships & aligning internal teams. Will include helping to add strategically significant vendors to our marketplace
• 25% Making products work better (operations, fixes, optimization)
• 20% Shaping product strategy & portfolio direction
• 15% Supporting Sales on pricing, positioning & complex deals
• 10% Presentations, reviews & special initiatives

Qualifications

• You might come from Product Management / Vendor Management or Technical Sales - what matters most is how you think and lead
• Learn fast and enjoy absorbing complex information
• Highly effective at managing frequent context switching across multiple vendor relationships
• Naturally curious and connects ideas across domains
• Comfortable making decisions with imperfect data
• Confidence to represent the company with senior vendors
• Communicates clearly, directly, and with impact
• Has grit - problems don’t discourage you, they motivate you

Requirements

• Experience in Business Applications (Payment tools, Training, file management, documentation management, email signature management, legal support, Accounting, Automation, RPA, e-signature, ERP, etc.) and/or SMB/MSP AI products (Automation, Help Desk, etc.)
• Exposure to MSPs, Cloud services, VARs, or distributors
• Strong asset if you’ve worked in a Cloud marketplace or distribution model
• Financial and commercial acumen (pricing, margins, tradeoffs)
• Native level or fluent English required (spoken and written); French is an asset

Benefits

• A fast-paced work environment that adapts to you
• A friendly and diverse work culture with inclusion and equality at the heart of our actions
• State-of-the-art technology and tools
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition
• Annual salary review based on performance
• Generous and caring colleagues of various professional and cultural backgrounds
• A flexible total compensation offer
• A base salary ranging between $81,000 and $116,000 annually
• Vacation time that considers your previous experience
• Advanced paid hours to recharge your batteries (holidays and mobile days)
• Flexible benefits plan that adapts to your needs
• Flexible savings fund option
• A monthly home internet allowance
• Considerable growth opportunities
• A career path with opportunities to learn and grow
• Proximity to your direct manager and open, honest communication to support your development
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career
• Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year