[Hiring] Product Manager, Billing @Kong

Role Description

Kong is building the future of AI connectivity, empowering developers to connect, secure, and scale their applications with speed and intelligence. We are hiring a Product Manager, Billing to lead the product and systems work behind how Konnect makes money: entitlements, metering, checkout, invoicing, provisioning, and the enterprise and marketplace motions that surround them.

In this role you are the product owner of Konnect's commercial operating layer: the systems that translate what Sales sells and what customers use into what ends up on an invoice. You will work hand-in-hand with Product Growth, Pricing & Packaging, Finance, GTM, Sales, and Engineering.

This role reports to the Sr Director, Product (Platform) and sits at the intersection of two multi-year transformations: Kong's move from a single-product API gateway company into a multi-product enterprise, and Monetization's company-wide overhaul of pricing and packaging.

Your job is to turn the Billing, Provisioning, and Fulfillment program into a product, so Sales can sell more, Finance can bill more accurately, and customers get an experience that matches the quality of what they are paying for.

What You’ll Do

• Platform Vision: Set a multi-year direction for how Konnect prices, meters, entitles, and invoices.
• Unified Entitlements: Build the entitlements model that determines what every customer can access within Konnect.
• Pricing & Packaging Delivery: Act as the product and systems counterpart to Monetization.
• Metering & Usage Visibility: Run the event pipeline, aggregation layer, and reporting experiences that show customers what they consumed and what they are being charged.
• Checkout & Subscription Lifecycle: Own how customers self-serve onto a plan, change plans, renew, lapse, and recover.
• Enterprise & Marketplace Motions: Connect Kong's enterprise sales and channel motions to the billing stack.
• Fulfillment Automation: Replace today's manual, high-touch provisioning and fulfillment processes with productized, automated workflows.
• Outcomes & Measurement: Define the health metrics for the domain and use them to set priorities and hold the team accountable for results.

Qualifications

• Have at least 6 years of product management experience in SaaS, with 2 or more spent directly in a billing, monetization, or pricing domain.
• Can reason about the moving parts of a billing stack well enough to co-design the architecture with your engineering partner.
• Have carried a pricing or packaging change from proposal through to production.
• Have built or scaled consumption-based monetization and understand the tradeoffs between simplicity, accuracy, and customer trust.
• Pull your own numbers when you need them (SQL, Snowflake, Hex, or equivalent) and use data to set priorities.
• Have worked directly with Stripe or a metered billing platform.
• Hold billing surfaces to the same design standard as the rest of the product.
• Have worked in or adjacent to API, infrastructure, or developer-platform products.
• Independently define and execute the long-term vision to bring billing, fulfillment, and provisioning to best-in-class.

Bonus Points

• Experience leading an end-to-end pricing transformation or building a billing system from scratch.
• Shipped cloud marketplace integrations (AWS, GCP, Azure) or Salesforce CPQ-to-billing integrations.
• Proficiency using LLMs and coding agents as part of your day-to-day product management workflow.