[Hiring] Product Manager, Agentic AI @Kinetic

Role Description

Kinetic Insurance is building AI agents across the insurance lifecycle. We are seeking a Product Manager to lead our Agentic AI efforts. This role makes sure every agent Kinetic ships is a component of one coherent platform rather than a one-off automation. You'll decide what gets built as an agent, how it's evaluated, how much autonomy it earns, and how we prove it moved a real business metric.

The role has two tracks:

• Agent platform and orchestration (owned outright)
  • Own the roadmap for Kinetic's agent orchestration layer: models and routing, tools and memory, observability, and permissions and guardrails.
  • Run the agent registry. Every agent has exactly one owner, one documented purpose, one autonomy tier, and one place its behavior is logged.
  • Define how agents are deployed, versioned, and rolled back, with prompts, tool definitions, and model versions managed like code.
  • Track usage, cost, and latency per agent. Cost per orchestration matters more than cost per token, and you'll know both.
  • Lead the cleanup of the agents we already have: inventory every script and workflow touching AI, then retire, replatform, or sunset each one.
  • Keep business logic, specs, and evaluation data portable so a future framework or model change is an engineering project, not a rewrite.
• Agent solutions with experience teams (co-owned)
  • Partner with PMs to define the problem or opportunity, and make the call on whether an agent is the right tool or simpler automation will do.
  • Translate use cases into agent specs: inputs, tools, autonomy boundary, human escalation path, success metric, and baseline.
  • Write, test, and iterate on system prompts, tool descriptions, and structured outputs side by side with agent and data engineers.
  • Tie every agent to one business metric before it scales, such as time-to-quote, bind rate, override rate, or hours saved.
• Evaluation, governance, and quality
  • Build golden datasets with our data team for every agent, and run them as a regression suite whenever a prompt, tool, or model changes.
  • Own the rollout gates from shadow mode to staged rollout to full production, with each go/no-go decided by evaluation thresholds rather than a calendar date.
  • Write and maintain Kinetic's autonomy-tier policy, including which decisions always keep a human checkpoint, such as a decline, a denial, a bind, or a price.
  • Produce the artifacts a regulator or acquirer will ask for as a byproduct of good practice: architecture map, evaluation history, audit trail, and before-and-after metrics.

Qualifications

• 5+ years in Product Management, Technical Product Management, or a similar role, including 1+ years shipping LLM-powered or agentic products into production, not just demos.
• Hands-on prompt engineering: system prompts, tool definitions, multi-step chains, and structured outputs.
• Built or ran evaluation for LLM systems, such as golden datasets, LLM-as-judge graders, and regression testing.
• Working knowledge of agent frameworks and platforms such as CrewAI, LangGraph, OpenAI Agents SDK, or AWS Bedrock AgentCore, along with RAG, tool calling, and MCP.
• Demonstrated ability to convert messy business needs into requirements, user stories, and acceptance criteria.
• Experience in startups or high-growth environments. You're comfortable building from scratch.
• Excellent communication skills, with the ability to explain probabilistic systems to business leaders.

Requirements

• Prior experience at an insurtech, MGA, or carrier, or in another regulated industry such as financial services or healthcare.
• Familiarity with workers' compensation, commercial lines underwriting, or claims workflows.
• Experience with AI governance frameworks.
• Experience with multi-model routing, cost optimization, or human-in-the-loop design for agents.

Benefits

• Fully distributed, remote team across all continental US time zones.
• Medical, dental, and vision insurance.
• 20 vacation days per year.
• 9 federal holidays off.
• Parental Leave.
• Pre-tax 401k contribution.
• HSA with compatible health plans.
• FREE: Health Advocate.
• FREE: Telehealth Membership.
• FREE: OneMedical Account.

Note

Candidates must reside within the US with existing authorization to work in the United States. This role requires domestic travel for company offsites and team alignment. Verification of government-issued identity and employment eligibility will be conducted in person prior to employment.

Security Notice: Kinetic is committed to a secure hiring process. All offers of employment are contingent upon successful completion of a comprehensive identity and background verification process. We will never ask for financial information or payment during the application process.