[Hiring] Product Manager @Chowbus

Role Description

We are looking for a Product Manager to own our payments platform. You will work with a small US-based payments business team and engineering teams in China. This role is based in Chicago or remote within the US.

• Own the payments platform roadmap, covering checkout, card-present and online payments, refunds, payouts to merchants, and reconciliation.
• Evaluate, integrate, and manage payment service providers (such as Stripe and Adyen), including cost and authorization rate optimization.
• Improve payment success rate, conversion, and cost using data, experiments, and error-code analysis.
• Partner with risk, finance, and compliance to reduce fraud, chargebacks, and reconciliation errors without hurting conversion.
• Write clear specs, drive delivery with engineering, and run several initiatives at once with US-based stakeholders.

Qualifications

• 5+ years in product management, with at least 3 years in payments (acquiring, PSP integration, checkout, settlement, or payouts).
• Hands-on experience with PSP or acquirer integrations and with card payment flows: authorization, capture, 3DS, refunds, chargebacks, and settlement.
• Understanding of backend payments platforms, including engineering systems, money flows, and ledger design.
• A track record of owning a product area independently and delivering measurable results, with metrics you can explain.
• Strong analytical skills and comfort with data (SQL or similar).
• Fluent spoken and written English for daily work with a US team across time zones.
• Working fluency in Chinese for daily work with our China-based engineering team.

Preferred Qualifications

• Experience with US card-present payments, point-of-sale environments, or marketplace payments.
• Experience dealing with tipping, merchant payouts, split payments.
• Experience with payments risk, reconciliation, or fraud tooling.

Benefits

• Competitive compensation package.
• Medical, dental, and vision insurance.
• 401(k).
• 100% employer-paid Short-Term Disability (STD).
• 100% employer-paid Life Insurance.
• 100% employer-paid AD&D Insurance.
• Company holidays.
• Birthday off.
• Paid Parental Leave.
• Flexible Paid Time Off (PTO).
• Employee Assistance Program (EAP).

Salary

The salary for this role is $110,000–$130,000, depending on experience.