[Hiring] Product Manager @PEOPLECERT

Role Description

Shape the future of PRINCE2. The home of modern projects, programme, and portfolio management. PeopleCert is looking for a Product Manager to help take our PRINCE2 portfolio of Best Practice to the next level of success - developing compelling propositions for globally recognised PRINCE2 products that ensure wide adoption among senior audiences, new sectors and markets. You will be responsible for the day-to-day management of key products in the PRINCE2 portfolio – including certifications, official publications and learning materials – making sure they remain high quality, relevant and well supported in market.

As Product Manager for the PRINCE2 portfolio, you will work closely with teams across the business in order to support delivery of the overall roadmap and enable commercial success for your product set within the PRINCE2 portfolio.

• Product strategy and vision:
  • Contribute to the product vision and strategy, and develop and maintain the roadmap for your product set.
  • Conduct market research and analysis to identify trends, customer needs, and competitive landscape that will inform the product strategy.
  • Track agreed product goals and KPIs, and recommend actions to improve performance.
• Product management:
  • Monitor and analyze product performance, making data-driven recommendations to optimize and enhance your products.
  • Prioritise maintenance and improvement activities for your in-market products, to ensure continued relevance and positive customer experience.
• New product development:
  • Work proactively and collaboratively with teams across the business to ensure all aspects of product development, launch and in-market support are considered early in the business case and product design phase.
  • Support the successful development and launch of new or updated products.
  • Participate in all aspects of Product design, including: persona development; full end-to-end user journeys; service blueprints; key content and technical specifications.
  • Design and manage the testing strategy for all products in development, to ensure they are consistently meeting the needs of our target audiences.
• Stakeholder collaboration:
  • Contribute key elements to the go-to-market plans developed by Marketing, including positioning, key messaging and more.
  • Contribute to pricing proposals for your product set by providing market, competitor and partner insight, and supporting the relevant internal teams in pricing decisions.
  • Engage with internal and external stakeholders to secure buy-in and understanding of the product vision.

Qualifications

• Bachelor’s degree in marketing, business, or related field.
• Minimum of 3 years’ experience in a Product Manager or Product Owner role in one of the following sectors: education, training, professional qualifications (e.g. ACA / CIPD etc.)
• Knowledge of PeopleCert best practices and ideally familiar with PRINCE2 or other similar PPM (project, programme and portfolio) certification products.
• Proven track record of managing multiple products and delivering successful outcomes.
• Demonstrable experience of managing products through their whole lifecycle.
• Familiarity with all elements of product development, from discovery to delivery.
• Proven ability to evaluate product feedback objectively, and propose solutions to address business needs.
• Strong business/commercial acumen.
• Excellent people and management skills to interact with colleagues, cross-functional teams, and third parties around the world.
• Problem-solving and analytical capabilities.
• Prior exposure in Education, Consulting, Examination/Certification, or Technology sectors will be considered an asset.
• Excellent command of the English language (C2 level certification desired; LanguageCert C2 LTE or C2 IESOL a plus).
• Advanced computer literacy required; ECDL Advanced certification desirable. Familiarity with Microsoft Dynamics CRM or equivalent software will be considered an added advantage.

Benefits

• The opportunity to shape globally recognized frameworks used by professionals around the world.
• A collaborative, high-impact international team and a purpose-driven working culture.
• Flexible working conditions (location and hours).
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees.
• Competitive compensation and personal development opportunities.
• A global network of professionals and subject matter experts.