[Hiring] Product Management Senior Analyst @Cigna Healthcare

Role Description

Join the Product Management team where you will help deliver innovative gene therapy solutions that improve client and patient experiences. In this role, you will coordinate cross-functional initiatives, support program enhancements, manage implementation activities, and help ensure operational excellence across utilization management, case management, and claims-related processes.

• Coordinate utilization management, case management, and claims-related activities supporting gene therapy programs.
• Partner with enterprise teams to onboard new clients and implement client-specific workflows and requirements.
• Manage designated projects, timelines, deliverables, and stakeholder communications.
• Document and maintain workflows, operating procedures, and program materials.
• Collaborate with leaders across departments to support enhancements, implementations, and operational improvements.
• Develop and deliver training materials for teams supporting the program.
• Build client-facing skills and support customer activities under the guidance of product leadership.
• Contribute to continuous improvement initiatives that enhance program effectiveness and customer outcomes.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum 4 years of relevant professional experience.
• High level of motivation, independence, organization, and attention to detail.
• Strong problem-solving and analytical skills.
• Working understanding of utilization management processes.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to manage competing priorities and collaborate across multiple teams.

Requirements

• Understanding of medical or pharmacy claims processing.
• Experience supporting healthcare programs, product operations, or implementations.
• Experience working with cross-functional healthcare teams and client onboarding activities.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Annual salary of 64,600 - 107,600 USD / yearly, depending on relevant factors, including experience and geographic location.
• Eligible to participate in an annual bonus plan.
• Comprehensive range of benefits, with a focus on supporting your whole health.
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k), company paid life insurance, tuition reimbursement.
• A minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.