[Hiring] Product Management Advisor @The Cigna Group

Role Description

The job profile for this position is Product Management Advisor, which is a Band 4 Senior Contributor Career Track Role. This role provides end-to-end ownership of 340B drug list, pricing, and exclusion management across Accredo, Home Delivery, Alternative Replenishment, and related specialty programs. The position serves as a critical operational and analytical subject matter expert, ensuring drug lists, pricing logic, exclusion frameworks, and downstream reporting are accurate, compliant, and aligned with financial requirements. The role partners closely with Product, Procurement, Account Management, and IT, playing a key part in protecting margin integrity, minimizing operational risk, and enabling scalable growth of the 340B program.

Responsibilities

• Own quarterly, off-cycle, and ad hoc updates for all 340B drug lists, including standard, premium, premium plus, hemo, specialty, Freedom Fertility, and custom drug lists.
• Maintain NDC-level accuracy, version control, effective dating, and DDA system integrity.
• Manage reference price discounts and ensure timely updates outside of standard release cycles.
• Govern drug exclusion and inclusion frameworks.
• Lead Alternative Replenishment drug list operations, including Direct Replenishment, claims-only clients, and client-specific custom lists.
• Produce and support recurring and ad hoc analytical reporting related to gross margin, volume, payer impacts, replenishment activity, and program performance.
• Serve as the primary operational SME for cross-functional partners, responding to escalations, client-specific requests, and aged lookback reprocessing needs.
• Partner with IT to troubleshoot DDA system issues and support enhancements or process improvements.
• Develop, maintain, and enforce SOPs governing complex drug list, pricing, exclusion, QA, and reporting processes.

Qualifications

• Minimum 7+ years of relevant professional experience supporting product, operations, pricing, analytics, or program management functions.
• Strong Excel proficiency with experience working with large, complex datasets.
• Working knowledge of SQL or similar querying tools to support NDC‑level or claim‑level analysis.
• Demonstrated ability to manage high volumes of change with exceptional attention to detail and accuracy.
• Strong analytical, problem‑solving, and critical‑thinking skills.
• Ability to independently prioritize work, manage deadlines, and execute with minimal direction.
• Excellent written and verbal communication skills, including the ability to explain complex concepts clearly.
• Proven ability to operate as a trusted subject matter expert and escalation point.

Preferred Qualifications

• Bachelor’s degree in Product Management, Project Management, Business, or a related field (preferred, not required).
• Experience supporting 340B, specialty pharmacy, or complex pricing programs.
• Experience creating, maintaining, and operationalizing SOP documentation.
• Experience partnering cross‑functionally within a large, matrixed organization.

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Anticipated annual salary of 94,900 - 158,100 USD / yearly, depending on relevant factors, including experience and geographic location.
• Eligible to participate in an annual bonus plan.
• Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) and company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year and paid holidays.