[Hiring] Product Deployment Specialist @Flock

Role Description

Flock Safety is looking for a Product Deployment Specialist to join our Product Deployment team. The Product Deployment team is composed of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers and drive our shift to be a multi-product company.

• Travel to install pilot devices for a new product.
• Provide feedback on new engineering hardware concepts.
• Work with the Device team to solve issues in the field.
• Survey, deploy, and maintain cutting-edge drone systems that support public safety agencies.
• Support the technical aspects of DFR (Drone as First Responder) deployments, primarily focused on hardware installation.
• Collaborate closely with project managers, engineers, and external vendors to optimize deployment processes.

Qualifications

• Experience as a technician in the field with familiarity with product operations.
• Demonstrated excellent leadership skills.
• Action-oriented with strong field work and problem-solving skills.

Requirements

• Work hours are M-F with occasional extended hours to meet project deadlines and customer expectations.
• 80% travel required; expect to be on the road 3-4 days per week performing activities across the US.
• Ability to work effectively with diverse teams (e.g., engineering, project management, and third-party vendors).
• Monitor and document the status of work in the field and in the lab.
• Proficiency with assembly, mounting, and troubleshooting of license-plate reading cameras, video cameras, and gunshot detection devices.
• Work with a bucket truck and/or ladder to work on equipment up to 30’ high.
• Provide installation pictures via Flock field app.
• Perform work in a safe and professional manner.
• Meet with customers to discuss installation options and perform site surveys.
• Communicate effectively with both internal teams and customers.
• May require installing poles of varying lengths per install specifications with digging a minimum of 8” x 24” holes.

Benefits

• Salary of $55,000 - $70,000 as well as stock options.
• Flexible PTO plus 11 company holidays.
• Fully-paid health benefits plan for employees, including Medical, Dental, and Vision and an HSA match.
• 12 weeks of 100% paid parental leave for all employees.
• $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
• Annual subscription to Headspace for mental health support.
• Caregiver support through Cariloop.
• 1:1 sessions with Equity Tax Advisors.
• Monthly WFH stipend of $150.
• Annual productivity stipend of $250.
• One-time home office stipend of $750.
• Pet insurance for employees’ pets.