[Hiring] Product Agent @Sherweb

Role Description

Our team goal is to develop useful products so people can work better. You will contribute to this goal by providing support for the commercialization and marketing of our products and services offered to our partner network. Succeeding in this role involves ensuring proper alignment with the "Channel Marketplace" product go-to-market strategy and an understanding of the operational aspects of product management. To do this, you will collaborate with product managers as well as members of other operational teams, particularly with sales and billing.

Here's what your day-to-day will look like in this role:

• Request offer creation with required parameters
• Request name and description translations
• Maintain and prepare product pricing within our platform and internal pricelists:
• Request price changes for catalog and subscriptions
• Update pricelist documents
• Update quote tools pricing
• Request product lines discounts and promo codes creation
• Act as a liaison agent between operational teams
• Identify inefficiencies and participate in the automation of recurring operational tasks
• Upload quantities and establish mappings during manual usage reconciliations
• Act as an escalation point to investigate discrepancies and issues raised by customer incidents

Qualifications

• Excellent English skills, both spoken and written, are essential
• Excellent knowledge of the Microsoft Office suite
• Knowledge of Office 365 and Power BI (or other BI tools) is considered an asset
• You have a thirst for learning and a definite interest in the field of high technology
• You value teamwork, demonstrate leadership, and exercise a positive influence on the work teams with which you collaborate
• You are results-oriented, analytical, and capable of proposing realistic but ambitious business strategies

Benefits

• A fast-paced work environment that adapts to you
• A friendly and diverse work culture with inclusion and equality at the heart of our actions
• State-of-the-art technology and tools
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition
• Annual salary review based on performance
• Generous and caring colleagues of various professional and cultural backgrounds
• A flexible total compensation offer
• Vacation time that considers your previous experience
• Advanced paid hours to recharge your batteries (holidays and mobile days)
• Flexible benefits plan that adapts to your needs
• Flexible savings fund options
• A monthly home internet allowance
• Considerable growth opportunities
• A career path with opportunities to learn and grow
• Proximity to your direct manager and open, honest communication to support your development
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career
• Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year