[Hiring] Product Administration Advisor @Desjardins

Role Description

As a product administration advisor, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You advise and assist clients and partners and develop tools, methods, and processes. Your projects and initiatives require extensive knowledge of your line of work. You propose recommendations, solutions, and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Diagnose issues, challenges, and needs to determine target outcomes
• Help develop and implement objectives, solutions, policies, programs, and action plans
• Analyze data, conduct studies, make recommendations, and write reports
• Recommend solutions to address system use and product administration issues. Take action as needed and coordinate solution implementation
• Interpret and enforce your unit’s policies, practices, and processes to comply with industry regulations and requirements

Qualifications

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Knowledge of French is required
• Action oriented
• Business insight
• Complexity
• Customer Focus
• Differences
• Nimble learning

Requirements

• Please note that other combinations of qualifications and relevant experience may be considered

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• *Benefits apply based on eligibility criteria

Company Description

At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients, and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!