[Hiring] Principal Technical Product Manager, AI Health Cloud @BrightSpring Health Services

Role Description

As the Principal Technical Product Manager for the AI Health Cloud, you will define and lead the strategy, architecture, and delivery of AI-powered healthcare platforms and analytics experiences.

With 15+ years of experience driving complex technical products and enterprise-scale programs, you will shape platform capabilities, influence architectural direction, and drive high-impact execution across engineering, AI/ML, data, clinical, pharmacy, and provider teams.

Your leadership will accelerate AI adoption across payer, provider, and pharmacy workflows, improving quality, compliance, clinical performance, and operational efficiency.

Responsibilities

• Product Strategy & Vision
  • Define and evangelize the multi-year product vision for AI-driven healthcare analytics, workflow automation, and decision support across payer, provider, and pharmacy domains.
  • Develop strategic roadmaps aligned with enterprise priorities, CMS/NCQA requirements, and multi-stakeholder needs.
  • Identify emerging opportunities in generative AI, LLMs, agent-based systems, and workflow orchestration.
• Technical Leadership
  • Provide senior-level technical direction for engineering, AI/ML, and architecture teams in building scalable cloud-native AI platforms.
  • Lead strategies for integrating multi-source healthcare data from providers (EHR/EMR, clinical documentation, FHIR), payers (claims, eligibility), and pharmacy systems (Rx claims, medication histories, formulary data).
  • Influence platform decisions around Azure cloud infrastructure, performance, scalability, and Responsible AI standards.
• Requirements, Execution & Delivery
  • Own end-to-end product requirements across clinical workflows, pharmacy operations, provider processes, AI/ML use cases, and regulatory domains.
  • Translate complex user needs into detailed user stories, specifications, and acceptance criteria.
  • Drive Agile execution at scale, ensuring high-quality delivery and predictable roadmap progression.
• Quality, Compliance & Responsible AI
  • Ensure product capabilities comply with CMS, NCQA, HIPAA, and internal Responsible AI policies.
  • Partner with compliance, clinical, and pharmacy leaders to support audit readiness, regulatory initiatives, and model governance.
  • Track emerging federal and state regulatory changes affecting provider, pharmacy, and payer workflows.
• AI Insights, Analytics & Value Realization
  • Champion the development of AI-driven insights, predictive analytics, care coordination recommendations, utilization insights, pharmacy adherence models, and workflow automation features.
  • Ensure outputs are explainable, actionable, and embedded into provider, pharmacy, and payer workflows.
  • Drive customer adoption and measurable business/clinical outcomes.
• Stakeholder & Partner Leadership
  • Serve as the principal product owner and primary liaison for engineering, clinical, pharmacy, and external provider partners.
  • Lead customer advisory boards and strategic partner engagements across payer, provider, and pharmacy sectors.
  • Build trusted relationships with executives and operational leaders.

Qualifications

• 15+ years in technical product management, AI/ML platforms, cloud data products, or large-scale healthcare technology initiatives.
• Strong experience with provider, pharmacy, and payer domains; familiarity with clinical, operational, or pharmacy workflows.
• Expertise in healthcare data standards including HL7, FHIR, C-CDA, claims data, medication data formats, and pharmacy system integrations.
• Proven success influencing cross-functional teams to deliver enterprise-grade AI or platform solutions.
• Exceptional communication skills and ability to influence executive stakeholders.

Preferred Qualifications

• Experience with Azure, AI/ML tooling, and modern MLOps frameworks.
• Knowledge of LLMs, model evaluation, agent frameworks, and AI governance.
• Experience with provider analytics, pharmacy performance programs, Stars/HEDIS measures, and care management workflows.
• Familiarity with BI and analytics tools (Power BI, Databricks AI/BI).

Success Metrics

• AI capability adoption across provider, payer, and pharmacy workflows.
• Clear ROI and measurable improvements in quality, operations, clinical performance, or pharmacy outcomes.
• High platform reliability, scalability, and user satisfaction.
• Predictable, high-quality product delivery and roadmap execution.

Benefits

• Lead strategy for a next-generation AI Health Cloud platform transforming healthcare delivery.
• Collaborate with engineers, clinicians, pharmacists, and AI innovators solving high-impact problems.
• Competitive compensation and benefits designed for senior technology leaders.
• Work in a flexible, innovative environment driven by collaboration, creativity, and continuous learning.