[Hiring] Principal Product Manager @Thomson Reuters

Role Description

Thomson Reuters has long been the industry leader in delivering expert tax content and insights that power our software, products, and customer workflows. As advances in AI and automation reshape how knowledge work is performed, we have an opportunity to fundamentally rethink how content is acquired, interpreted, transformed, and integrated into our products.

The Principal Product Manager, Content Transformation will lead this evolution. This role will define and execute a roadmap to modernize our approach to Content across our Direct Tax business, leveraging AI, automation, and human-in-the-loop workflows to increase speed, quality, scalability, and impact.

This is a highly strategic and hands-on product role focused on transforming the way subject matter expertise is applied throughout our Direct Tax organization. You will work across Product, Content, Technology, and Operations teams to design new capabilities, workflows, and tools that combine AI with deep domain expertise, enabling our experts to focus on high-value analysis, thought leadership, judgment, and validation while accelerating the delivery of accurate, impactful content to customers.

You will play a critical role in helping Thomson Reuters build the future operating model for AI-powered content creation and delivery.

Key Responsibilities

• Define and Lead the Content Transformation Strategy
  • Create and execute a multi-year roadmap to transform the Tax & Accounting content organization through AI and automation.
  • Identify and prioritize transformation opportunities across content acquisition, interpretation, authoring, validation, maintenance, and product integration workflows.
  • Establish clear success metrics and business cases that demonstrate measurable operational and customer impact.
• Reimagine How Subject Matter Expertise Is Applied
  • Partner closely with Product Content leaders, tax analysts and other domain experts to understand tax content, software, and customer workflows and pain points, identifying opportunities to deliver higher-quality content faster, more accurately, and at greater scale through AI-enabled processes.
  • Design future-state workflows that effectively combine AI capabilities with human expertise.
  • Help evolve roles from manual content processing and translation activities toward higher-value work such as prompt development, exception management, quality evaluation, and expert decision-making.
• Build AI-Powered Workflow Solutions
  • Work hands-on with Engineering, Data Science, TR Labs, and business stakeholders to prototype and deliver AI-enabled capabilities.
  • Work with product content and tech partners to evolve capabilities and expertise by understanding internal development needs, exploring new technologies, evaluating development options, and advocating for investment.
  • Design and implement human-in-the-loop processes that balance automation, quality, compliance, and trust.
  • Apply technologies including Generative AI, agentic workflows, machine learning, workflow automation, and orchestration platforms to solve complex content challenges.
• Drive Organizational Change
  • Lead cross-functional transformation initiatives that span Product, Content, Operations, Technology, and Compliance teams.
  • Build alignment among leaders and stakeholders around future-state processes, tools, and operating models.
  • Champion adoption of new workflows and ways of working across the organization.
• Measure and Optimize Outcomes
  • Establish metrics to evaluate efficiency gains, quality improvements, cost savings, and business impact.
  • Continuously identify opportunities for optimization and expansion of AI-enabled workflows.
  • Use data and experimentation to guide investment decisions and roadmap priorities.
• Serve as a Thought Leader
  • Stay at the forefront of AI, automation, knowledge management, and digital transformation trends.
  • Help shape Thomson Reuters' strategy for applying AI to content-intensive domains.
  • Influence leaders and teams through vision, expertise, and execution.

Qualifications

• A Strategic Transformer: Demonstrated track record of leading large-scale business, operational, or workflow transformation initiatives.
• AI Fluent and Experimentation Driven: Understanding of modern AI technologies and practical experience designing AI-powered workflows.
• Customer and User Obsessed: Passionate about understanding the needs of both external customers and internal users.
• Hands-On and Outcome-Oriented: Comfortable testing solutions, analyzing workflows, and working directly with users.
• Influential and Collaborative: Excel at driving alignment across diverse stakeholder groups.

Requirements

• 8+ years of Product Management, Business Transformation, Process Transformation, or related leadership experience.
• Experience leading complex AI, automation, or digital transformation initiatives.
• Demonstrated success redesigning business processes and operating models through technology innovation.
• Strong understanding of Generative AI, agentic AI, workflow automation, and human-in-the-loop design patterns.
• Experience building or delivering AI-enabled products, platforms, or internal tooling solutions.
• Ability to analyze complex operational workflows and identify opportunities for automation and optimization.
• Experience working with highly regulated, content-intensive, or knowledge-driven domains.
• Tax, accounting, regulatory, compliance, or other professional information experience is strongly preferred.
• Proven ability to influence senior leaders and drive organizational change within matrixed environments.
• Bachelor's degree or equivalent experience required; advanced degree preferred.

Benefits

• Flexibility & Work-Life Balance: Supportive workplace policies designed to help manage personal and professional responsibilities.
• Career Development and Growth: Culture of continuous learning and skill development.
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, retirement savings, and more.
• Culture: Award-winning reputation for inclusion and belonging.
• Social Impact: Opportunities to get involved with pro-bono consulting projects and ESG initiatives.
• Making a Real-World Impact: Helping customers pursue justice, truth, and transparency.