[Hiring] Principal Product Manager @Celigo

Role Description

Celigo is looking for a Principal Product Manager - Customer Zero to own the highest-leverage program in the company: running Celigo on Celigo. This role is the dedicated owner of that program, end-to-end.

• Own the Customer Zero program as a funded initiative with a real roadmap, clear outcomes, and an operating rhythm that holds across competing priorities.
• Drive adoption of Celigo's own products (agents, MCP, Ora/CLI, integrations) inside GTO's GTM, CX, and G&A systems.
• Use Celigo's AI-powered platform as part of daily work, providing honest feedback to Product.
• Bring product discipline to every workstream: defined requirements, clear success criteria, and prioritization grounded in adoption and business value.
• Operate in both hats simultaneously: design the underlying business processes and own the solution as a product manager.
• Weigh user needs against security, privacy, and governance considerations.
• Be the external face of how Celigo runs on Celigo, presenting at flagship events and packaging internal use into references for Sales.

Qualifications

• You're energized by building something that doesn't fully exist yet.
• You connect your work to the bigger picture and understand why Customer Zero matters to the company.
• You ship the smallest version that delivers real value and iterate on real feedback.
• You treat the program's problems as your own and measure yourself by outcomes rather than activity.
• You drive results through influence, not authority.
• You're comfortable applying AI to your own work.
• You translate clearly between business stakeholders and technical teams.
• You're credible on stage and in a boardroom.
• You use data to prioritize and influence colleagues and executives.

Requirements

• 8+ years in product management, comfortable operating hands-on as a Principal individual contributor.
• Deep functional experience in GTM and/or CX operations and the systems that run them (Salesforce, HubSpot, Gainsight, or similar).
• Track record of running an internal-as-first-customer, dogfooding, or Customer Zero program.
• Experience building and packaging reference stories or proof points for Sales and Marketing.
• Preferred: background with SaaS, iPaaS, integration, or automation platforms.
• Preferred: hands-on experience using the product you support internally.
• Preferred: close partnership with a CPO or Product org to influence a public roadmap.

Benefits

• Remote-first culture, built on trust, collaboration, and transparency.
• A high-growth, inclusive work environment where innovation thrives.
• Lightspeed learning opportunities to keep you at the leading edge of your field.
• Exceptional coworkers who challenge and inspire you daily.
• Competitive compensation and benefits, including three weeks of vacation (starting year one).
• Wellness days and holidays to recharge.
• Parental leave and a generous benefits package.
• Monthly tech stipend.
• Recognition and career development opportunities.