[Hiring] Principal Product Manager @Ordergroove

Role Description

We're seeking an exceptional Principal Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI. This is a senior individual contributor role for a product leader who wants to go deep on the hardest problems, shaping strategy, shipping ambitious AI-powered experiences, and setting the bar for product craft across the company.

This role is ideal for someone who loves to solve complex problems, leads through clarity and influence, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric.

As a Principal PM at Ordergroove, you'll:

• Set product vision and strategy for one of our most strategic surfaces.
• Partner with senior leadership on the biggest bets.
• Ensure we're building durable, extensible, AI-native solutions.
• Translate complex merchant needs into elegant platform solutions.
• Balance short-term wins with long-term growth and scale.

What You Will Do

• Own & Scale the Merchant Growth Pillar: Take full ownership of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow.
• Ship AI as a Foundational Capability: Lead the application of AI across merchant and subscriber experiences, treating AI as core infrastructure.
• Raise the Bar on Experience-First Product Design: Apply a strong UI/UX lens to merchant-facing workflows.
• Operate as a High-Impact, High-Visibility Product Leader: Serve as a senior Product voice for Merchant Growth with regular C-suite exposure.
• Set Product Strategy & Direction: Define and communicate a clear, long-term product vision aligned to company goals.
• Drive Cross-Functional Alignment: Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams.
• Champion Customer-Led Decision Making: Ground product decisions in deep customer understanding.
• Deliver with Accountability: Own execution from discovery through launch and iteration.

Qualifications

• 8+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses.
• Track record of owning strategy and delivering measurable impact at scale on complex, technical product surfaces.
• Hands-on experience shipping AI or ML-powered product experiences.
• Strong customer empathy with experience leveraging qualitative and quantitative insights.
• Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders.
• Experience owning product strategy across multiple product areas or workstreams.
• Proven experience driving product decisions tied to business outcomes.
• Comfort operating in ambiguous, fast-growing environments.
• Background in metrics, experimentation frameworks, and data-informed prioritization.
• Experience with Agile product development practices.

Preferred

• Experience in ecommerce or subscription-based D2C brands.
• Experience working closely with applied AI or ML engineering teams.

Benefits

• Flexible PTO and a totally remote workforce.
• Annual personal development budget for wellness, career development, and productivity.
• Competitive compensation including stock options.
• Incredible, affordable benefits.

Company Description

Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships.

We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards.

At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves.

The total compensation range (base + annual bonus) for this role is starting at $200k OTE + equity.