[Hiring] Principal Product Manager @Yelp

Role Description

We are seeking a visionary and strategic Principal Product Manager to lead the transformation of our Sales & Customer Success platforms through AI. In this high-impact, executive-facing role, you will set the vision and direction to empower more than 2,000+ sales and customer success organizations, driving over $1B in revenue.

• Foster and build a fun, diverse, and inclusive culture that reflects Yelp’s values.
• Set and articulate the vision, especially around AI by defining, championing, and evangelizing the future direction.
• Drive strategy and execution through creating a roadmap, breaking down the vision into actionable steps, and delivering across 5+ engineering teams.
• Deliver tangible impact executing with urgency, ensuring we innovate rapidly and exceed business goals.
• Ensure cross-functional alignment while engaging with SVPs of Sales/CS, Revenue Operations leaders, and engineering heads to align priorities and accelerate progress.
• Communicate with executive leadership providing monthly updates and insights to C-suite on vision, strategy, and progress.
• Champion internal workflow excellence by identifying and solving pain points for sales and CS teams with transformative tooling.
• Pilot and scale AI-powered solutions including design, test, and roll out successful pilots with go-to-market teams.

Qualifications

• A Bachelor’s Degree or an equivalent work experience is required.
• Visionary leadership and ability to set ambitious strategies and inspire teams around a bold, disruptive vision.
• Executive savvy specifically skilled at influencing and aligning with senior leaders to solve complex, high-impact problems.
• Deep AI fluency, understanding of the latest in AI, voice, and chat automation for both internal tools and customer interactions.
• Build-or-buy judgment to know when to develop in-house versus leverage external solutions to move at speed and scale.
• Exceptional communication and ability to synthesize complex ideas into clear, actionable insights especially comfortable presenting to SVP and C-level.
• Strong technical partnership to work closely with engineering leads to define platform roadmap, ensure stability, and scale solutions.
• Track record of delivering high-impact outcomes and experience running fast, multi-team initiatives in complex organizations.

Requirements

• Compensation range is $207,000 and $377,000 annually. You may also be offered restricted stock units and benefits.
• This opportunity has the option to be fully remote in all locations across the US.

Benefits

• You can find more information about Yelp's five star benefits here!