[Hiring] Network Control Analyst @athena India
Mar 15, 2025 - athena India is hiring a remote Network Control Analyst. 💸 Salary: unspecified. 📍Location: India.
Role Description
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Product Support Analyst to join our Integration Services Operations team. You will be responsible for supporting workflows and projects aimed at improving the efficiency and growth of athenahealth’s interoperability network or ‘backbone’.
- Manage the transaction workflows and resolve complex issues related to patient’s eligibility, claim submission, claim status inquiry, and remittance processing through direct communication with internal (athenahealth) and external (Insurance companies/Clearinghouses/Collection agencies) stakeholders.
- Investigate and resolve issues in Payer EDI related work queues, including interfaces connectivity errors, rejected claims in Athena HOLD queues, and missing response files.
- Develop a comprehensive understanding of athenahealth’s back-office operations and how relationships between various teams and their workflows influence complex problem solving.
- Other duties as assigned by the EDI Product Support Manager necessary to help optimize and expand EDI operations.
Qualifications
- 1-3 years’ work experience within US health care framework
- Graduate in engineering, science, or commerce stream
- Fluency in both spoken and written English
- Willingness and ability to work flexible hours to ensure substantial overlap with US-based teams (Morning/Afternoon/Evening/Night) shift timings
Company Description
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
- Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
- Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal.
- Giving back is integral to our culture through our athenaGives platform.
- We encourage a better work-life balance for athenistas with our flexibility.
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| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
India
|
|
Job Type
full-time
|
Posted
Mar 15, 2025
|
| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
