[Hiring] Manager, GTM Applications @CrowdStrike

Role Description

As a Sr. Engineering Manager - Salesforce Growth IT within our Go-to-market Applications team, you will be a driver of CrowdStrike’s growth over the next year and beyond. Our team consists of Salesforce BSA, developers, and QA resources. This allows us to design, build, and ship features to support sales and channel in pitching new products, expanding to new markets, expanding partnerships with our customer and using new sales tactics to foster growth. We are looking for an engineering leader to help us build the next level of Salesforce and eCommerce experience.

What You'll Do:

• Team Management and Salesforce delivery:
  • Lead and mentor a distributed team of developers and QA, fostering growth across various experience levels and technologies within the Salesforce and partner commerce ecosystem.
  • Collaborate with business stakeholders and cross-functional IT peers (business analysts, integrations, PMO) to deliver high-impact sales and partner experiences.
  • Act as a strategic consultant by partnering with business stakeholders to maintain a prioritized roadmap, constructively challenging requests, and proposing scalable alternatives.
  • Drive the pre-research phase independently: utilize analytical skills to identify trends, validate assumptions, and conduct data analysis without reliance on developers.
  • Accelerate project lifecycles by leveraging AI tools (e.g., for requirements, user stories, and functional design) to expedite deployment.
  • Take end-to-end ownership of functional deliverables, including process definition, requirements gathering, and fit/gap analysis, while assessing systemic impacts on the Quote-to-Cash ecosystem.
  • Oversee operational objectives, including work plans, delegation, resource allocation, and project estimation.
  • Drive Agile delivery by leading sprint planning, standups, retrospectives, and cross-functional design sessions.
  • Provide hands-on technical guidance, including reviewing code, troubleshooting, and supporting test efforts.
  • Maintain a proactive understanding of current Salesforce releases and industry best practices.
• Technical Leadership:
  • Experience with Salesforce Revenue Cloud Advanced, CPQ, Sales Cloud.
  • Be recognized as a technical & functional specialist in Salesforce Lead-to-Cash space.
  • Understanding of how to build reusable, lightweight code in Apex, LWC and facilitating the custom versus config conversation to lead the best in class architecture while meeting business objectives.
  • Provide technical leadership during design, development and post production with complex technical designs and think industry leading practices.
  • Develop, test, and document working custom development, integrations, and data migrations for Salesforce features, and projects.
  • Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors.
  • Build Prototypes & Present POVs on complex solution options and benefits to key program stakeholders.
• Resource and Budget Management:
  • Monitor team budget and expenditures, identifying cost-saving opportunities.
  • Ensure optimal allocation and utilization of resources.
  • Collaborate with delivery managers to improve velocity by tracking relevant metrics.
  • Manage Agile delivery with US and Offshore teams.
  • Manage FTE and Consulting Development and QA resources.

Qualifications

• 8+ years of Salesforce development or equivalent experience on a cross-functional development team specifically around - Demand-to-Cash, Lead-to-Cash or Quote-to-Cash.
• Knowledge of CPQ, Revenue Cloud Advanced, Sales Cloud.
• Knowledge of application development using configuration and code - specifically Apex, LWC, visual force and other salesforce related technologies.
• 2+ years of managing Salesforce developers and contractors using agile methodology.
• Bachelor's degree in Computer Science or equivalent practical experience.
• Security minded and strong working knowledge of vulnerabilities around SOQL, Apex, and other areas of the platform that can be leveraged by bad actors.
• Experience working in a business consulting role with excellent presentation and documentation skills.
• Proven experience in technical delivery and resource management.
• Fanatical focus on the seller and partner experience.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points

• RCA project delivery experience.
• Consulting background - Big 4.

Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
• Vibrant office culture with world class amenities.
• Great Place to Work Certified™ across the globe.