[Hiring] Manager, Competitive Programs @Stripe

Role Description

The Competitive Programs team, part of the Go-to-Market (GTM) Strategic Programs team, is dedicated to establishing and scaling Stripe’s Competitive Programs capability. This role will help Stripe understand market developments and translate competitive insights into actionable guidance for teams and users.

This is a full-stack program manager role - the manager will be responsible for both building the team and running competitive programs.

What you’ll do

• Lead and develop a team of program managers responsible for helping Stripe compete more effectively in its highest-priority competitive situations.
• Establish the team’s goals and work plans, partner with Stripe leadership to determine where to deploy scarce program capacity.
• Ensure named competitor programs are well run, measurable, and connected to the functional teams that own decisions and delivery.
• Work with senior leaders across various functions to turn unclear competitive problems into focused programs with clear objectives.
• Manage the highest-complexity competitive programs directly, particularly where Stripe must coordinate across multiple stakeholders.
• Build repeatable playbooks and mechanisms that allow Stripe to respond to competitive threats quickly.

Responsibilities

• Set the team’s SOKRs, portfolio priorities, work plans, and success measures; allocate program-management capacity across the highest-priority competitive needs.
• Develop, coach, and retain a high-performing team of program managers.
• Directly lead the design, launch, and lifecycle management of centrally staffed P0 and P1 competitor programs.
• Build and continuously improve the program-management layer of Stripe’s competitive operating system.
• Partner closely with Market Intelligence to translate competitive, customer, and deal signals into prioritized program actions.
• Create clear, decision-oriented updates for senior leadership on program health, competitive risks, outcomes, and recommendations.
• Lead the identification and operationalization of the “competing fiercely” cultural change.
• Apply the team’s program-design and execution capabilities to other strategic GTM priorities as business needs evolve.

Qualifications

• 9+ years of experience in program management, business operations, GTM strategy, management consulting, or a related discipline.
• 2+ years of people-management experience, including setting team objectives and managing performance.
• Comfort with being a player-coach in a fast-paced environment.
• Demonstrated success leading complex and ambiguous cross-functional programs.
• Experience managing global programs across regions, segments, and product lines.
• Strong judgment in prioritizing competing demands.
• Experience navigating senior stakeholders with differing incentives and priorities.
• Proven ability to structure ambiguous qualitative and quantitative inputs into clear recommendations.
• Strong executive communication skills, including decision-oriented reporting.
• Strong analytical skills and comfort using data to assess program health.
• A high degree of ownership, sound judgment, adaptability, and comfort leading through rapid change.
• An enthusiastic “roll up your sleeves mentality” paired with a collaborative working style.
• Demonstrates leadership qualities throughout their work.

Preferred qualifications

• Experience managing competitive programs, strategic-account programs, or other high-stakes GTM initiatives.
• Experience building a new operating model, program-management team, or repeatable playbook.
• Experience working closely with various teams including Product, Sales, and Market Intelligence.
• Familiarity with competitive intelligence, win/loss analysis, or pricing strategies.
• Experience at a B2B technology, enterprise software, fintech, payments, or platform company.
• Comfort with SQL, BI tools, or other methods of analyzing operational data.