[Hiring] Lead Business Analyst @ICF

Role Description

As a Lead Business Analyst, you will play a key role in supporting delivery execution across a large, complex modernization program by ensuring business needs are translated into clear, actionable, and testable requirements. This is a hands-on leadership role, expected to lead and coordinate the work of other Business Analysts across multiple teams and workstreams.

• Lead and coordinate Business Analysts across multiple program workstreams, providing direction, mentoring, and oversight of BA activities and deliverables.
• Establish and reinforce consistent requirements practices, documentation standards, and quality expectations across the BA team.
• Review requirements, user stories, acceptance criteria, process documentation, and other BA work products for completeness, consistency, clarity, and readiness for downstream development and testing.
• Help coordinate BA workload and activities across workstreams, identifying cross-team dependencies, requirements gaps, and areas requiring additional analysis.
• Work closely with technical and non-technical stakeholders to understand complex business processes and system requirements in a digital modernization environment.
• Lead requirements elicitation and analysis, translating business needs into clear user stories, acceptance criteria, functional requirements, and supporting artifacts.
• Analyze and document system behavior, including APIs, data flows, integrations, edge cases, business rules, and dependencies, to ensure requirements are complete and testable.
• Actively manage and maintain backlogs in Jira, ensuring appropriate refinement, prioritization, traceability, and readiness for development.
• Develop and maintain high-quality functional, delivery, and governance documentation in Confluence, including requirements, process flows, decision records, and other client-facing deliverables.
• Support and participate in established governance, intake, review, and acceptance processes.
• Provide BA leadership for the definition and refinement of new features and functionality, partnering with program leadership, technical leads, and other stakeholders to translate business needs into implementable solutions.
• Collaborate with architects and developers on solution designs, integrations, system interfaces, and technical dependencies.
• Produce and interpret complex documentation, including process flows, data mappings, interface definitions, reporting requirements, and functional specifications.
• Collaborate with developers and stakeholders on wireframes, user flows, and prototypes to ensure alignment with business requirements and functional intent.
• Facilitate requirements sessions, working sessions, workshops, and cross-team collaboration with business, technical, and program stakeholders.
• Support system demonstrations, incremental reviews, acceptance checkpoints, and the preparation of associated documentation and deliverables.
• Contribute to a mature Agile delivery environment by applying best practices and supporting continuous improvement across teams.

Qualifications

• 8+ years of Business Analyst experience supporting application development, digital transformation, and/or system modernization initiatives.
• Demonstrated experience serving as a Lead Business Analyst on a large, complex application development or modernization program involving multiple teams or workstreams.
• Demonstrated experience leading, mentoring, and coordinating the work of other Business Analysts, including reviewing BA deliverables and driving consistency in requirements practices and work products.
• Extensive hands-on experience facilitating requirements elicitation sessions and working with diverse business and technical stakeholder groups.
• 5+ years of experience documenting requirements and specifications for web-based or enterprise systems.
• 5+ years of recent experience working in a mature Agile delivery environment, such as Scrum or Kanban.
• Demonstrated ability to translate complex business processes and needs into user stories, acceptance criteria, process flows, functional requirements, and other implementation-ready artifacts.
• Hands-on experience with Jira for backlog, requirements, and delivery management.
• Hands-on experience with Confluence or a comparable collaboration platform for requirements and delivery documentation.
• Working knowledge of modern software development lifecycles, including requirements traceability, integration testing, and release validation in Agile delivery environments.
• Strong professional and technical writing skills, with demonstrated ability to produce clear, concise, client-ready requirements, functional documentation, process documentation, decision records, and other formal deliverables.
• Strong verbal communication and facilitation skills, including the ability to communicate complex business and technical concepts to both technical and non-technical audiences.
• Strong analytical, organizational, and problem-solving skills.
• Ability to work effectively across multiple teams and workstreams and balance program-level coordination with detailed analysis.
• Must be a U.S. Citizen or Permanent Lawful Resident (Green Card Holder).
• Must reside in and perform work within the United States.
• Ability to obtain and maintain Public Trust clearance.

Requirements

• Hands-on experience with Figma is highly desirable, particularly experience reviewing, annotating, validating, or iterating on wireframes, user flows, and prototypes in collaboration with development and business stakeholders.
• Experience supporting large-scale legacy system modernization, including APIs, system interfaces, and data integrations.
• Experience supporting governance, intake, and acceptance processes on large or complex delivery programs.
• Experience creating polished documentation and formal deliverables intended for client review and acceptance.
• Experience translating business requirements and user needs into effective application experiences.
• Experience using Mural or similar collaborative tools to facilitate requirements sessions, workshops, and cross-functional working sessions.
• Experience scoping and decomposing complex work into actionable units appropriate for Agile execution.
• Experience identifying and managing requirements dependencies across multiple development teams or workstreams.
• Ability to operate independently, exercise sound judgment, and provide leadership in a fast-paced delivery environment.
• Bachelor’s degree preferred, or equivalent years of professional experience.
• Agile or Scrum certification preferred.

Pay Range

The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00.