[Hiring] Launch Manager @Dedalus

Role Description

Join us as our Launch Manager at Dedalus, one of the World’s leading healthcare technology companies, based ideally in UKI to do the best work of your career and make a profound impact in providing better care for a healthier planet.

You’ll lead the regional rollout and operational adoption of ORBIS Go-to-Market initiatives and product releases in UK, ensuring alignment between central governance, regional readiness and local execution.

You will act as the primary coordination point between global Business Operations / Transition & Launch teams and the UKI organization, supporting structured launch activities, enablement, communication and readiness across Sales, Delivery and Support functions.

Working with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector. You will:

• Guide and coordinate ORBIS product launches and Go-to-Market initiatives in UK, ensuring structured and high-quality market introduction.
• Act as the primary regional interface between customers, Sales, Delivery, Product and Transfer & Launch teams during launch and early adoption phases.
• Support initial deployments and strategic customer engagements to drive adoption, collect feedback and identify early risks or issues.
• Monitor launch execution and early-life performance, coordinating resolution of critical issues with regional and global stakeholders.
• Follow up on delivery of product requirements identified in the pre-assessment and launch phase.
• Ensure transfer outputs such as training, documentation, scope and readiness assets are effectively applied in real customer environments.
• Support regional readiness across Sales, Delivery and Support teams during launch activities.
• Capture customer feedback, lessons learned and regional insights, contributing to continuous improvement of Transfer & Launch processes and standards.
• Promote adoption of standardized launch, readiness and enablement practices across the UK organization.

Qualifications

• Experience in healthcare software, enterprise software or similarly complex customer environments.
• Background in Delivery, Customer Success, Go-to-Market, Product Enablement or implementation-related roles.
• Experience coordinating cross-functional activities across Sales, Delivery, Product and Support organizations.
• Good understanding of software deployment, customer adoption and operational readiness processes.
• Experience working with strategic customers and managing complex stakeholder environments.
• Excellent communication, coordination and problem-solving skills.
• ORBIS and/or Dedalus experience strongly preferred.

Requirements

• Internal candidate with deep knowledge of the UK healthcare ecosystem and ORBIS landscape preferred.
• Customer-oriented profile with deep coordination and execution mindset.
• Comfortable operating across global and regional organizations.
• Pragmatic, collaborative and structured approach.
• Ability to balance customer proximity with adherence to global standards and processes.

Benefits

• Engaging, rewarding work experience that reflects the passion of employees.
• Culture that encourages learning and innovation.
• Opportunity to make a meaningful difference for millions of people around the world.
• Diverse population of 7,600 people in more than 40 countries.

Company Description

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.

We are the people of Dedalus.