[Hiring] Integrations Manager @Primer.io

Role Description

We’re looking for an Integrations Manager to own and elevate the experience our partners and merchants have when integrating with Primer. This role sits at the intersection of Product, Partnerships, GTM and Engineering. You’ll act as a trusted technical partner and project owner, ensuring integrations are smooth, well-supported, and continuously improving — with a strong focus on quality rather than volume.

• Owning the end-to-end experience of partner integrations, from onboarding through to ongoing support.
• Scoping, triaging and coordinating technical and product-related requests from partners and internal teams.
• Working closely with the Partnerships team to support onboarding, enablement, and how Primer is presented and sold.
• Ensuring partners complete all required technical, operational, and compliance processes during onboarding.
• Acting as a technical point of contact for our partners and merchants, helping them navigate Primer’s platform and APIs.
• Creating and maintaining clear feedback loops between our Partners, Product, Engineering and other teams.
• Identifying opportunities to improve and scale integration processes, including automation and smarter tooling.
• Continuously improving the quality of the partner experience, informed by feedback and NPS insights.

Qualifications

• Experience in a partner-facing technical role (e.g. Integrations, Solutions Engineering, Technical PM, Product Ops).
• Strong communication skills, with the ability to explain technical concepts clearly to different audiences.
• Solid technical foundations, including experience working with APIs, SaaS platforms, and modern tech stacks.
• Confidence reading and understanding technical documentation and identifying gaps or friction points.
• A collaborative approach to working across Product, Engineering, Partnerships, and all other teams.
• A systems-thinking mindset, with an interest in automation, AI, and scalable ways of working.
• Experience in B2B SaaS environments (payments experience is a plus, but not essential).

Requirements

• You may not like it here if you enjoy working in an office-setting, we are remote-first and always will be!
• You are not comfortable with shifting context and navigating ambiguity.
• You don’t enjoy testing your code, we have no testers or QA’s here at Primer.
• Unfortunately we are unable to offer sponsorships or relocation packages at this time.

Benefits

• We are fully remote and globally distributed; and have been since day one.
• Competitive share options.
• Uncapped holiday, with 25 days minimum to be taken.
• Co-working space access.
• Workations & Company Retreat.
• The best equipment for your role.
• £500 towards your home office setup.
• Generous learning budget.
• Private Medical Insurance.
• A broad set of additional perks and benefits (depending on location).