[Hiring] Innovation Architect for Employee Experience @Aon Corporation

Role Description

The Innovation Architect is responsible for shaping and validating the next generation of Employee Experience (EX) solutions and service capabilities for Aon’s clients. The role focuses on identifying emerging client needs, conceiving new concepts, and leading proof-of-concept and pilot initiatives that ensure Aon remains ahead of competitors in the EX space.

Working closely with the Innovation Leader (when appointed), product owners, client teams, and broader business stakeholders, the Innovation Architect will translate market trends, client challenges, and internal ideas into scalable, differentiated offerings aligned to the needs of both single-country and multi-country clients.

Key Responsibilities

• Innovation Strategy & Concept Development:
  • Translate Aon’s Employee Experience strategy into a pipeline of innovative service concepts and capabilities.
  • Identify and define new EX solutions based on client feedback, market trends, competitor analysis, and internal insights.
  • Develop clear value propositions, use cases, and business cases for new concepts, with a focus on differentiation and commercial impact.
• Proof-of-Concepts, Pilots & Validation:
  • Design and oversee proof-of-concept (PoC) and pilot initiatives for new service capabilities, including objectives, success criteria, timelines, and governance.
  • Partner with client teams to identify appropriate clients for pilots (single-country and multi-country), setting expectations and feedback mechanisms.
  • Evaluate pilot outcomes using qualitative and quantitative data; refine concepts into scalable solutions or discontinue with clear rationale.
• Product Roadmap & Portfolio Input:
  • Serve as a key input into the Employee Experience product roadmap, prioritizing concepts based on client demand, strategic fit, feasibility, and ROI.
  • Collaborate with product management, technology, and operations to shape requirements, high-level design, and implementation planning for approved concepts.
• Client Engagement & Co-Creation:
  • Engage directly with strategic clients to explore emerging needs and co-create new concepts and partnership opportunities.
  • Support client pitches, proposals, and key pursuits by demonstrating Aon’s innovation agenda and pipeline.
• Best Practice & Capability Building:
  • Define and continuously refine “what good looks like” for innovative EX solution design and delivery.
  • Translate lessons from pilots and innovation initiatives into best-practice guidance.
• Governance, Risk & Measurement:
  • Ensure that innovation initiatives are aligned with Aon’s risk, legal, compliance, and data privacy requirements.
  • Develop and track targets for innovation efforts (e.g., number of concepts, conversion to roadmap, pilot success rates, revenue/retention impact).

Qualifications

• Bachelor’s degree (or equivalent experience) in Business, HR, Behavioral Science, Design, Strategy, or related field.
• Postgraduate qualification (e.g., MBA, MSc) or professional certification in innovation, product management, or design thinking is a plus.

Requirements

• Deep experience in Employee Experience, HR consulting, HR technology, rewards, engagement, or a closely related field.
• Proven track record in designing and/or launching new services, products, or capabilities in a B2B or consulting environment.
• Strong understanding of global and local EX trends and the differing needs of single-country and multi-country clients.
• Experience running or leading pilots/PoCs, including design, execution, measurement, and iteration.
• Demonstrated strength in structured problem solving and strategic thinking.
• Excellent stakeholder management skills with the ability to influence senior leaders and collaborate across functions.

Benefits

• A comprehensive package of benefits for full-time and regular part-time colleagues, including:
• 401(k) savings plan with employer contributions.
• Employee stock purchase plan.
• Consideration for long-term incentive awards at Aon’s discretion.
• Medical, dental, and vision insurance.
• Various types of leaves of absence.
• Paid time off, including 12 paid holidays throughout the calendar year.
• 15 days of paid vacation per year.
• Paid sick leave as provided under state and local paid sick leave laws.
• Short-term disability and optional long-term disability.
• Health savings account, health care and dependent care reimbursement accounts.
• Employee and dependent life insurance and supplemental life and AD&D insurance.
• Optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits.
• Employee assistance program that includes free counseling sessions.