[Hiring] Head of Lobby @ARRISE

Role Description

Sitting within the Commercial organisation and reporting to the Promotions & Marketing Director, the Head of Lobby is responsible for driving player engagement, game discovery, and revenue through the lobby across our ecosystem. The role bridges Commercial, Product, and Analytics, translating insights into clear, measurable outcomes.

The Head of Lobby will lead a small team covering sales enablement, operations, product validation, and data analysis. They are accountable for aligning these functions to deliver against commercial objectives, while being willing to step into the detail to solve problems directly and push initiatives forward, particularly as the function continues to scale.

This role is critical in shaping the end-to-end player journey within the Pragmatic lobby, ensuring it is intuitive, effective, and fun. That means living and breathing our lobby product, obsessing over real user data and metrics, and working with key stakeholders across the business to deliver against commercial objectives.

This is a hands-on leadership role that can be based in Gibraltar, Malta, Isle of Man, or remote.

Qualifications

• Experience working on commercials and sales for Casino products.
• Experience working with BI & data science teams to define and pull operational data.
• Experience with user acceptance testing and playtesting.
• Mastery over the Office Suite and digital design products.
• Experience doing competitive analyses.
• Ideally experience analysing acquisition, retention, and user experience data in a complex, large-scale product portfolio.
• Ideally experience testing and/or play testing games and other digital products.
• Ideally have some technical background or knowledge.

Requirements

• Be an expert communicator both visually and verbally.
• Discuss constructively and diplomatically.
• Be exceptionally well-organised.
• Be extremely analytical.
• Be obsessed with details and optimisations.
• Be open and flexible.
• Exude transparency, openness, and objectivity.
• Thrive in a fast-paced environment and work to tight deadlines.
• Speak English natively or be completely fluent.

Benefits

• Taking part in creating studios as part of an award-winning iGaming business.
• Opportunities for both professional growth and personal development.
• Truly international experience and collaboration possibilities with impactful results.
• A highly competitive salary.
• A detailed company training on highest standards.
• A chance to work in a friendly and supportive culture.