[Hiring] Head of Innovation Operationalization @Atlassian

Role Description

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We’re building a brand new team and we need a founding leader to shape it. As the Head of Innovation within Commercial Operations, you’ll stand up and lead a cross functional team dedicated to accelerating how we operationalize new products, pilot emerging offerings and bring them to the market with speed and rigor.

• Build the team from the ground up - refine the charter, hire the talent and establish the operating model for a new innovation function within GTM operations.
• Operationalize new products - collaborate with strategy team to land policies and design the end to end process for bringing new offerings from product readiness to field enablement, pricing, packaging and customer delivery.
• Run structured pilots - develop a repeatable pilot framework, including success criteria, customer selection, feedback loops, and go/no-go decision points to derisk new offerings before broad launch.
• Drive organizational agility — Identify and remove friction in how we respond to new products and market shifts; build lightweight, scalable processes that keep pace with our innovation velocity.
• Bridge strategy and field execution — Partner closely with Revenue Operations, Deal Operations, Deal Desk, Monetization Strategy, and Account teams to ensure new offerings are commercially viable and field-ready.
• Scale processes and drive business requirements, influencing solution design to ensure streamlined operations at scale.
• Measure and iterate — Establish KPIs for pilot success, time-to-operationalize, and revenue impact of new offerings; use data to continuously improve the innovation pipeline.

Qualifications

• 10+ years of experience in GTM operations, sales strategy, product operations, or a related field, with at least 5 years in a leadership role.
• Proven track record of standing up new teams or functions — you've built something from scratch before and know how to create clarity from ambiguity.
• Deep operational expertise — you know how to design processes, build playbooks, and operationalize strategy at scale across global teams.
• Pilot and experimentation mindset — experience designing and running structured pilots, MVPs, or beta programs with measurable outcomes.
• Strong cross-functional leadership — demonstrated ability to influence and align stakeholders across Product, Sales, Finance, and Operations without direct authority.
• Commercial acumen — you understand pricing, packaging, deal structures, and what it takes to make a new offering sellable and scalable.
• Comfort with ambiguity and speed — you thrive in fast-moving environments where the playbook doesn't exist yet.

Requirements

• BS/BA in Business, Economics, Finance, Operations or a related discipline.
• Knowledge of CPQ/QTC technology solutions, Salesforce, Oracle Fusion, NetSuite, JIRA, Confluence, Docusign, Cloud marketplaces.
• Experience directly supporting customers, partners & sellers on deal shaping/structuring, terms negotiations, financial modeling & risk optimization on complex contracts.
• Experience establishing new governance practices for deal reviews (deal structure and risk-adjusted return evaluations), and deal flow to anticipate & avoid downstream issues before they happen.

Benefits

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Health and wellbeing resources.
• Paid volunteer days.