[Hiring] Group Product Owner, PSAO Solutions @Cencora

Role Description

The Product Manager – PSAO Audit and Compliance Solutions is responsible for end-to-end ownership of audit and compliance capabilities that support the PSAO solutions portfolio. This role evolves traditional quality and compliance activities into a product-led capability with clear accountability for:

• Roadmap direction
• Feature prioritization
• Process enablement
• Adoption
• Measurable business value

This role owns the Pharmacy Audit Support product and associated compliance workflows while also coordinating and tracking PSAO registration and licensure requirements, ensuring registrations and licensures are filed on time and compliantly. It serves as a key partner to legal, compliance, operations, contracting, finance, and customer-facing teams to:

• Proactively identify and mitigate regulatory, audit, and payment-integrity risk
• Improve support for participating pharmacies
• Strengthen the broader PSAO offering

Qualifications

• Bachelor’s degree required; advanced degree preferred in business, healthcare, pharmacy, regulatory affairs, compliance, or related fields.
• Typically requires 7+ years of directly related and progressively responsible experience in compliance, audit support, regulatory operations, pharmacy services, product management, or a related field.
• Strong understanding of pharmacy operations, payer and PBM audit dynamics, regulatory compliance, and registration/licensure requirements in healthcare or pharmacy-related environments.
• Demonstrated ability to define product roadmaps, prioritize enhancements, lead cross-functional delivery, and translate stakeholder needs into scalable solutions.
• Strong analytical, communication, organizational, and stakeholder management skills, with the ability to influence decisions and drive outcomes in a matrixed environment.

Requirements

• Define and maintain the multi-year product vision, strategy, and roadmap for PSAO Audit and Compliance Solutions.
• Translate the priorities of the Group Product Owner – PSAO Solutions into an outcome-focused roadmap.
• Use customer insight, audit trends, regulatory change, operational feedback, and internal stakeholder input to identify unmet needs.
• Own the Pharmacy Audit Support product and associated features, processes, and enhancements.
• Ensure PSAO offerings remain compliant with all applicable federal, state, and local laws.
• Coordinate and track PSAO registration and licensure requirements.
• Support the ongoing monitoring of participating pharmacies and providers for suspicious activity.
• Own and maintain a robust, prioritized, and appropriately sequenced backlog of product enhancements.
• Serve as a primary liaison across various departments to ensure aligned execution of audit and compliance priorities.
• Support development, maintenance, review, and operationalization of policies, procedures, controls, and documentation.
• Define and track key performance indicators for PSAO Audit and Compliance Solutions.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness.
• Support for working families, including backup dependent care, adoption assistance, and infertility coverage.
• Paid parental leave and paid caregiver leave.
• Variety of training programs, professional development resources, and mentorship opportunities.

Company Description

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.