[Hiring] Group Product Manager – Customer Platform @SoSafe

Role Description

Your mission is to make SoSafe deployable, trustworthy, and extensible within the enterprise security ecosystem. Security-conscious organisations don't just evaluate our content when they buy - they evaluate our architecture, and they form their first impression through our demos. This role owns the capabilities that determine whether SoSafe passes a procurement security review, whether IT teams can provision thousands of users without friction, whether our platform embeds seamlessly into the tools enterprises already rely on, and whether Sales and Solutions Engineering can run compelling, reliable demonstrations that reflect what production actually looks like.

You will own the product areas that form SoSafe's enterprise control plane:

• How users are provisioned and managed
• How identities are authenticated
• How access is governed across roles and organisational structures
• How external systems connect with our platform through a well-designed extensibility surface
• The demo infrastructure that underpins our go-to-market motion

This is a high-impact role with cross-functional visibility, sitting at the intersection of product strategy, enterprise sales, and technical architecture. This is a commercial role, as you will set the direction for capabilities that directly influence whether enterprise organisations choose SoSafe, stay with SoSafe, and expand their use of SoSafe.

What You'll Do

• Define and communicate the product vision and strategy for SoSafe's platform capabilities: user and identity management, authentication, access control, platform extensibility, and demo infrastructure.
• Own the roadmap for enterprise-critical features including SCIM-based user provisioning, SSO/SAML, role-based access control (RBAC), and our external API and integration surface, balancing immediate enterprise requirements with long-term platform scalability.
• Own SoSafe's demo infrastructure, the environments, tooling, and configuration management that Sales and Solutions Engineering rely on to run credible enterprise demonstrations.
• Partner closely with Sales, Solutions Engineering, and Customer Success to understand procurement blockers, security review patterns, and enterprise deployment challenges.
• Collaborate with Engineering, Design, Security and Technical Program Management to deliver reliable, compliant platform capabilities that IT and security teams trust to deploy at scale.
• Define SoSafe's platform extensibility strategy, the API surface, integration patterns, partner ecosystem, and developer experience.
• Work with Product Marketing and GTM teams to articulate SoSafe's enterprise-readiness story, support pre-sales security reviews, and contribute to RFP responses.
• Establish performance metrics for platform capabilities and quantify their impact on enterprise conversion, deployment speed, and expansion.
• Ship incrementally, learning from early adopters, and maintaining a high bar for security and reliability throughout.

Qualifications

• 7+ years of experience in Product Management, ideally in a B2B SaaS business.
• Proven track record of owning platform, infrastructure, or enterprise-readiness products with direct commercial impact.
• Conceptual fluency in enterprise authentication and provisioning standards, SSO (SAML/OIDC), SCIM, OAuth, RBAC.
• Demonstrable mastery of outcome-oriented prioritisation.
• Exceptional cross-functional leadership experience.
• Comfortable operating in high-complexity, high-stakes technical domains.

Requirements

• Experience at a company selling to enterprise security teams or IT buyers.
• Hands-on exposure to platform extensibility in practice.
• Hands-on exposure to demo or sandbox environment management.
• Familiarity with the identity provider landscape (Okta, Azure AD, Google Workspace, Microsoft Entra).

Benefits

• Work/Life balance: Flexible hours, 33 vacation days
• Wellbeing and financial support: Access to Open Up, corporate discounts
• Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups
• Tech equipment, referral bonuses, dog-friendly HQ

Company Description

At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats.

Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe.

If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!