[Hiring] Group Product Manager @CDK Global

Role Description

CDK is looking for a technical, strategic, and customer-focused Group Product Manager to lead Fortellis Marketplace, the leading integration ecosystem in the automotive retail industry. This role will lead a team of Product Managers and own the product strategy, roadmap, and execution for the Fortellis Marketplace, which includes:

• CDK’s API Platform
• The API & App Developer Experience
• Creating an industry-leading Integration Hub experience for our customers

The leader will partner with other Product & Engineering Teams, Architecture, and commercial teams to strengthen our API strategic framework. This role is a blend of strategy, API leadership, technical product management, customer experience, and team leadership.

A successful candidate will be a self-starter with business acumen, a product-led growth mindset, and a strong ability to work with customers and cross-functional teams to solve complex problems.

The ideal candidate should have experience building and scaling API platforms, developer ecosystems, integration and marketplaces, app marketplaces, self-service experiences, and front-end customer experiences.

This is a high-impact role for a hands-on product leader who wants to create the next generation of marketplace experiences for APIs, apps, integrations, MCPs, AI Agents, and self-service workflows.

Qualifications

• Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience.
• 8+ years of Product Management experience in enterprise SaaS, platform products, API platforms, developer platforms, integration platforms, ecommerce marketplaces, app marketplaces, or similar ecosystems.
• Experience managing, coaching, or mentoring Product Managers.
• Strong experience building, launching, governing, and scaling APIs across an organization.
• Strong understanding of API strategy, lifecycle management, gateways, developer portals, API documentation, standards, monetization, governance, and decentralized API ownership models.
• Experience defining API design standards, quality expectations, launch readiness practices, governance routines, and operating models across multiple product and engineering teams.
• Experience building products with usage-based pricing, subscription models, partner revenue-share models, or marketplace business models.
• Experience working in decentralized product and engineering organizations where API, platform, integration, or marketplace ownership spans multiple teams.
• Experience building or scaling self-service marketplaces, app marketplaces, partner platforms, developer ecosystems, or commercial marketplace experiences.
• Strong front-end customer experience instincts across discovery, search, purchase, subscription, onboarding, provisioning, billing, support, and customer self-service.
• Experience with, or strong working knowledge of, AI Agents, agentic product experiences, MCPs, workflow automation, or AI-powered platform experiences.
• Technical depth to partner effectively with Engineering, Architecture, Security, Data Platform, AI Platform, and UX teams.
• Strong customer discovery skills and the ability to understand the needs of customers, partners, developers, internal publishers, implementation teams, and support teams.
• Ability to translate business strategy into measurable OKRs.
• Strong communication skills with the ability to explain complex platform, API, marketplace, and governance topics in clear business language.
• Experience working with cross-functional teams including Product, Engineering, UX, Sales, Customer Success, Support, Professional Services, Implementation, Product Marketing, Security, Legal, Operations, and Finance.
• Travel up to 15% of time.

Requirements

• Manage team priorities, roadmap commitments, OKRs, and product operating rhythms to ensure the team is focused, accountable, and delivering measurable outcomes.
• Define and drive the product vision, strategy, roadmap, and execution plan for the Fortellis Platform and Marketplace.
• Lead and develop Product Managers responsible for APIs, Fortellis Platform/API Gateway, Developer Experience, and App Marketplace capabilities.
• Own CDK’s API strategic framework across Product & Technology, including API market strategy, design standards, quality expectations, lifecycle practices, governance, launch readiness, and monetization.
• Partner with Product, Engineering, and Marketing to define how CDK builds, publishes, governs, measures, and manages APIs for the market.
• Lead API lifecycle strategy across intake, discovery, prioritization, design, documentation, governance, publishing, adoption, monetization, support, and retirement.
• Establish and evangelize API-first and agent-ready product practices that improve API quality, developer experience, platform consistency, and readiness for AI/agentic use cases.
• Be an evangelist in the market for API adoption and the Fortellis experience.
• Innovate Fortellis marketplace capabilities that support APIs, apps, integrations, MCP-enabled connectivity, AI Agents, and agentic product experiences across CDK products.
• Improve the overall product experience for dealers, OEMs, ISVs, developers, and internal CDK teams across discovery, onboarding, subscription, provisioning, billing, support, and usage through automation and agentic workflows.
• Execute marketplace and Integration Hub experiences that make it easier for customers and partners to discover, activate, and manage APIs, apps, integrations, MCPs, and AI-enabled capabilities.
• Use customer research, product analytics, marketplace metrics, API usage data, AI/agent utilization insights, operational trends, and financial measures to guide prioritization, manage OKRs, align cross-functional stakeholders, and ensure the team delivers measurable customer and business outcomes.

Benefits

• Base Salary Range: $150,000 - $190,000
• Medical, dental, and vision benefits
• Paid Time Off (PTO)
• 401K Matching Program
• Tuition Reimbursement