[Hiring] General Manager, Professional Learning @Continued

Role Description

We are looking for an exceptional General Manager — a builder-leader who owns outcomes, not just manages work. This is not a traditional product or project management role. It sits at the center of our transformation to an AI-native operating model, leading a small, cross-functional pod accountable for growing the individual learning business:

• Evolving the product
• Expanding revenue
• Driving AI adoption
• Continuously improving the experience for the learners we serve

You won't delegate execution from a distance — you'll be in the work alongside your pod, setting direction and driving delivery from start to finish. The best candidates combine the instincts of a product leader, the discipline of a business manager, and the mindset of a designer.

What You'll Do (The Impact)

• Own the Outcome: Hold end-to-end accountability for your pod's results — product milestones, revenue targets, and customer impact. You measure success in delivered outcomes, not completed activities.
• Translate and Execute: Translate the company's vision into your pod's product roadmap and delivery plan. You resolve competing demands and give your pod the clarity they need to move fast without second-guessing direction.
• Own Positioning and Messaging: Develop and maintain segment-specific positioning, ICP definitions, buyer personas, and messaging frameworks.
• Design the Work: Before your pod builds anything, you've defined the problem, pressure-tested the solution space, and structured the work for speed and quality.
• Lead Voice of Customer and Market Intelligence: Run VOC and VOM programs that translate real buyer signals into sharper positioning and stronger product direction.
• Lead from the Front: Coach and direct pod members day to day with the authority of a player-coach.
• Drive Revenue: Own the commercial outcomes for your pod's domain. You connect product and content decisions directly to revenue and growth metrics.
• Navigate the System: Build strong working relationships with partner groups to align on standards, unblock dependencies, and move fast.
• Build AI-Native: Champion the active use of AI and automation tools inside your pod.
• Communicate the Story: Represent your pod's work, decisions, and outcomes clearly to senior leadership and cross-functional partners.

Qualifications

• Bachelor's degree in a relevant field — product, design, business, technology, communications, or related — or equivalent demonstrated experience.
• 5–8 years of meaningful hands-on experience in product management, cross-functional program leadership, or a growth-oriented leadership role.

Requirements

• Must be able to work from home during core US business hours.
• Must be located in the United States and be legally eligible to work for us without sponsorship.
• Must have the ability to fulfill the job requirements with or without reasonable accommodations.
• Travel is required for an all-company meeting, and may be required once or twice per year for team or project meetings.

Benefits

• Full-time W2 position, work core business hours in your time zone.
• Work from home with a company-provided MacBook and internet stipend.
• 21 days of flexible PTO + your birthday + holidays (with flexible substitution).
• ½ day Summer Fridays Memorial Day to Labor Day.
• Comprehensive medical, dental, and vision group health insurance, flexible spending accounts, and more.
• 401k match, professional development budget, robust wellness programs, pet insurance and many more perks and benefits.

To Apply

To apply, please submit a cover letter with your application. In your cover letter, we'd love to hear about: 1) why you would make a great addition to our team, and 2) about a book you've read or video you've watched from which you learned something new or interesting.

By submitting your application, you acknowledge that we collect and process your personal information as described in our Applicant Privacy Notice. Please review the Notice before applying.