[Hiring] Executive Director, Technology & AI Products @City of Hope
Executive Director, Technology & AI Products @City of Hope
Product Management
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Employment Type full-time
Posted 1mth ago

[Hiring] Executive Director, Technology & AI Products @City of Hope

1mth ago - City of Hope is hiring a remote Executive Director, Technology & AI Products. ๐Ÿ’ธ Salary: unspecified ๐Ÿ“Location: USA

Role Description

As a successful candidate, you will:

  • The Executive Director, Technology & AI Products is a system-level executive responsible for defining, executing, and scaling City of Hopeโ€™s enterprise AI and digital product strategy.
  • This role provides leadership through Directors, Senior Managers, and Managers, and is accountable for outcomes across multiple departments delivering AI-enabled products and platforms for patients, caregivers, clinicians, staff, and researchers.
  • This executive leads the agent-first evolution of the health system, transforming legacy workflows into intelligent, AI orchestrated experiences through modern agent design, applied machine intelligence, and scalable product platforms.
  • The role combines deep healthcare product leadership with hands-on fluency in modern AI development methodologies to drive innovation, operational excellence, and long-term enterprise value.
  • Operating at national scale, the Executive Director addresses highly complex, ambiguous challenges requiring independent judgment, technical depth, and strategic foresight, with decisions that shape City of Hopeโ€™s clinical, research, and digital future.

Duties & Responsibilities

  • AI & Product Strategy and Architecture:
    • Provide strategic leadership and direction through Directors/Senior Managers across AI product management, digital platforms, data-driven services, and experience design.
    • Maintain accountability for performance, adoption, and value realization across AI and technology product portfolios.
    • Lead cross-functionally to execute a cohesive enterprise AI/product strategy aligned to clinical care, research, education, and operations.
  • AI Product Strategy & Agent-Centered Architecture:
    • Define and maintain an enterprise AI product strategy focused on agent-based systems, intelligent orchestration, and human-in-the-loop design.
    • Lead the agentification of legacy workflows leveraging appropriate human-/clinician-in-the-loop safeguards and guidelines.
    • Establish architectural patterns for multi-agent systems, decision intelligence, orchestration layers, and AI-enabled platforms that scale securely.
    • Partnering closely with data science and engineering SMEs, guide responsible adoption of foundation models, fine-tuned models, and hybrid AI architectures for regulated healthcare.
  • Portfolio Leadership, Delivery & Performance:
    • Oversee the full lifecycle from ideation/experimentation through deployment, optimization, and retirement.
    • Balance rapid prototyping with enterprise-grade reliability, compliance, and clinical safety.
    • Drive prioritization, roadmaps, financial stewardship, and measurable outcomes across initiatives.
    • Partner closely with engineering, data, security, and clinical informatics for scalable solutions.
  • Modern AI Development & Prototyping Methodologies:
    • Champion rapid prototyping, iterative model evaluation/validation, human-/clinician-in-the-loop design, agile/product-led delivery.
    • Establish best practices for transitioning POCs to governed, production solutions.
    • Promote reuse of AI components, agents, and platforms to accelerate delivery and reduce duplication.
  • Performance Measurement & Optimization:
    • Establish enterprise KPIs/OKRs to measure impact (patient outcomes, clinician experience, research productivity, operational efficiency).
    • Oversee the implementation and utilization of agent-forward resources, leveraging real-time reporting and analytics to maintain quality and exceed user expectations.
    • Use data/analytics/feedback loops to optimize AI systems and agent performance.
    • Continually measure internal and vended AI solutions, ensuring the organization remains at the forefront of the rapidly evolving ecosystem.
  • Governance, Risk, Compliance & Responsible AI:
    • Contribute to established AI governance bodies (risk management, data privacy, security, and regulatory compliance).
    • Partner with Data Science, Compliance, Risk, Security, Privacy, Legal for ethical and transparent AI use.
    • Support system-wide risk initiatives and evolving governance models for compliant AI at scale.
  • Change Management, Adoption & People Leadership:
    • Lead enterprise change management across clinical, operational, and research domains.
    • Enable workforce readiness via education, training, and new operating models integrating AI into daily workflows.
    • Foster a culture of experimentation, learning, and responsible innovation.
  • People Leadership & Talent Development:
    • Provide direct/indirect leadership for 35+ employees across product, design, analytics, and platform functions.
    • Build high-performing, multidisciplinary teams (product, clinical, data, engineering).
    • Develop leadership capability, succession, and modern AI product skillsets across the organization.
  • Ecosystem, Commercialization & Financial Stewardship:
    • Oversee strategic relationships with AI vendors, cloud providers, academic collaborators, and technology partners.
    • Negotiate contracts, manage service delivery, and ensure alignment to enterprise standards.
  • Commercialization of Internal AI IP:
    • Identify, mature, and commercialize internal AI capabilities/platforms/IP.
    • Develop and implement proven integration methodologies with existing platforms, maximizing utilization while minimizing user abrasion.
    • Partner with research, innovation, legal, and business development on monetization, licensing, and partnerships.
    • Ensure alignment with mission, ethics, and long-term strategy.
  • Financial & Investment Leadership:
    • Develop and oversee budgets across AI and technology product departments.
    • Ensure rigorous business cases, ROI analysis, and investment discipline.
    • Balance innovation, risk, and financial sustainability for long-term growth.
  • Other duties as assigned.

Qualifications

  • Bachelorโ€™s degree in healthcare administration, business administration, information technology or related field.
  • 10+ years of experience in digital product leadership, healthcare technology, or related fields.
  • 7โ€“10+ years of people leadership, including managing managers and multi-function teams.

Preferred

  • Masterโ€™s degree in Business Administration, Healthcare Administration, Public Health, or related discipline.
  • Matrixed health system, product development, design thinking, business development, hospital operations experience preferred.
  • Demonstrated experience delivering AI-enabled products, intelligent platforms, or data-driven systems at enterprise scale.
  • Strong fluency in modern AI concepts, agent-based systems, and product-led technology strategy within regulated environments.

Additional Information

  • COH employees may apply for a transfer or promotion to job openings for which they meet the minimum qualifications if they meet the following criteria:
    • Employed at COH in current role for at least one year, unless otherwise stipulated in an applicable collective bargaining agreement.
    • Are in good standing and have no current performance issues.
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Executive Director, Technology & AI Products @City of Hope
Product Management
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Employment Type full-time
Posted 1mth ago
Apply for this position
Did not apply โœ“
Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
Offer Declined โœ“
Application Denied โœ“
Unlock 160,000+ Remote Jobs
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply โœ“
Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
Offer Declined โœ“
Application Denied โœ“
Unlock 160,000+ Remote Jobs
ร—

Apply to the best remote jobs
before everyone else

Access 160,000+ vetted remote jobs and get daily alerts.

4.9 โ˜…โ˜…โ˜…โ˜…โ˜… from 500+ reviews
Unlock All Jobs Now

Maybe later