[Hiring] Epic Grand Central Product Owner I - Digital and Technology Partners @Mount Sinai Health Systems

Role Description

The Product Owner is responsible for executing the strategic direction, continuous improvement, functional and technical roadmap for the product or experience. Product Owners work with cross functional teams to:

• Ensure the team is delivering the most value it can at any given time for the organization.
• Understand how to compete and differentiate in product delivery.
• Build the right foundations to create and scale differentiated experiences.
• Plan, manage, and drive applications for success in meeting product experience goals.
• Manage backlog of product deliverables, and improvise and build on learnings from qualitative and quantitative sources and in alignment with organizational goals.
• Consult with stakeholders to define requirements and develop solutions translating client’s business requirements into specific systems, applications and designs for solutions.

Responsibilities include:

• Own and maintain the product roadmap and delivery plan, ensuring alignment between strategic objectives, stakeholder priorities, and development activities.
• Collaborate with technical teams to evaluate solution options and ensure designs align with business objectives, architecture standards, and product strategy.
• Manage product intake, backlog refinement, prioritization, and ad hoc requests to ensure delivery teams focus on the highest-value work.
• Define, monitor, and report on KPIs and success metrics to assess product performance and value realization.
• Quality control: Define clear requirements, acceptance criteria for user stories and validate deliverables to ensure they meet the Definition of Done (DoD).
• Partner with and present to business stakeholders, value stream leaders, executives and delivery teams to align priorities, manage expectations, and drive product decisions.
• Develop presentations and communication materials that translate complex technical, operational, and project information into clear, actionable insights for stakeholders and leadership.
• Lead Agile product management practices, including planning, prioritization, retrospectives, and continuous improvement to maximize team effectiveness and delivery outcomes.
• Determine the overall timelines for the projects and use tactical sessions, sprints, scrum huddles, documents designed to capture and track the features planned for the project releases and sprint backlog tasks.
• Conduct demos to show the value of the product, project or service to a current or prospective business group.
• Perform related duties as assigned or requested.

Qualifications

• Bachelor’s degree in a technical or healthcare discipline.
• Seven or more years of related experience with in-depth knowledge of associated technology areas; healthcare technology experience preferred.
• Epic Grand Central Certification and experience required.
• Excellent verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms.
• Ability to tailor communication to audience, mediate and facilitate communications between leaders, stakeholders and team members.
• Ability to gain buy-in from stakeholders and resolve complex architecture issues.

Company Description

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare.

• Our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow.
• We strive to create an environment where collaboration, fairness, and continuous learning drive positive change.
• We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally.

Compensation

The salary range for the role is $109,000 - $163,695 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need.