[Hiring] Enterprise GIS & Data Services Product Manager @City of Portland

Role Description

The City of Portland is seeking an innovative, strategic, and collaborative Enterprise GIS & Data Services Product Manager to lead the evolution of our citywide geographic information systems (GIS) and core data infrastructure. In this role you will champion data as a public asset and help ensure City staff, leaders, and community members have access to trusted information that supports effective decision-making, transparency, and service delivery.

You will oversee the lifecycle of the City’s enterprise Microsoft Azure and PowerBI analytics platform, GIS platform (Esri-based), and other enterprise open source and proprietary data products that support reporting, analytics, operational decision-making, and cross-bureau data sharing. Working closely with technical teams and stakeholders across the organization, you will help shape how data is managed, accessed, and used to advance City priorities.

As a Product Manager, you will:

• Define and execute a multi-year roadmap for the City’s enterprise GIS platforms and centralized data services, ensuring alignment with modern cloud infrastructure and citywide technology goals.
• Identify and prioritize the needs of internal and external data consumers, balancing usability, performance, governance, and sustainability.
• Work closely with a diverse group of City leadership and technical and non-technical program staff to understand their unique geospatial and data needs and translate them into scalable, enterprise-grade solutions.
• Partner with City leadership, staff, and stakeholders to build understanding, alignment, and adoption of GIS and data services.
• Prioritize feature backlogs and lead cross-functional technical teams through agile product delivery.
• Own product outcomes by aligning investments, priorities, and roadmaps with measurable improvements in service delivery, operational effectiveness, and user experience.
• Establish and track clear metrics of success for how the City’s GIS and Data Services are meeting the needs of policy and operations.
• Collaborate with users and business partners to ensure that the GIS and Data Services align with user needs and product strategy.
• Work with stakeholders to ensure data products and mapping services are designed with accessibility, equity, and community-centered outcomes in mind.
• Facilitate cross-bureau collaboration to establish shared priorities, standards, and stewardship practices that improve the quality, usability, and trustworthiness of the City’s data assets.

Qualifications

• Experience leading cross-functional teams through agile or iterative product delivery or software lifecycle management.
• Experience engaging and collaborating with technical and non-technical stakeholders to understand needs and translate them into technical solutions.
• Experience establishing and tracking performance metrics to evaluate how products or services support organizational goals, operations, and user outcomes.
• Ability to build stakeholder support, facilitate organizational change, and drive adoption of new services, tools, or ways of thinking.
• Familiarity or ability to learn about complex data and geospatial technical environments and components.

Requirements

• Demonstrated leadership in technical, UX, or project roles with the ability to guide teams through product planning, iteration, and delivery.
• Experience working across technical, UX, and product functions to manage dependencies, align with stakeholders, and ensure shared understanding of priorities.
• Proven ability to tackle complex technical or user problems and consistently deliver measurable, value-driven results.
• Skilled at uncovering user needs through interviews, workshops, observation, and feedback analysis.

Benefits

• Competitive salary based on experience.
• Flexible work schedule with remote work options.
• Union representation through PROTEC17.

Company Description

The City of Portland is working to create a more effective, equitable, and data-informed government. We are investing in modern digital, data, and technology capabilities that help staff deliver better services, support informed decision-making, and improve outcomes for our community.