[Hiring] Director, Workplace Trainings @National Safety Council

Role Description

The Director, Workplace Trainings initiates and sets strategy for programs based on the practice’s and organization’s strategic objectives. Oversees and ensures that the functions of those being managed are efficiently and effectively executed for one or more programs within a Practice. Collaborates cross-functionally and with support services (marketing, sales, product development, operations, finance) to translate the program/product needs into requirements, to establish metrics and standards, and to meet the Programs’ goals.

What You’ll Do:

• Product Management
  • Determine product strategy (vision, customer persona, positioning, differentiation, and roadmap) and how it supports our mission.
  • Maintain knowledge of the market and establish competitive intelligence through research.
  • Collaborate with the marketing group to develop marketing strategies and lead generation strategies.
  • Partner with the sales groups (by channel) to build on product sales implementation as well as support strategies.
  • Oversee the product’s roadmap and manage it as required for the purpose of meeting deliverables for the business (the achievement of growth objectives, including market share, revenue, profit, and return on investment for all the channels/categories of business and/or key customers).
  • Ensure the product/service life-cycle is developed, defined, and operational.
• Outreach
  • Provide knowledge, education, and awareness of programs/products/services to any population that might not otherwise have access to or know of NSC programs.
  • Write articles, blogs, or similar outreach documents for print or online publications.
  • Lead creation of events, discussion forums, and workshops.
  • Advocate and influence through effective learning avenues and activities.
  • Engage extensively with consumers in order to gain first-hand insight on the consumers’ and market feedback on our programs/products/services.
  • Participate in trade shows or other similar events.
• Relationship Management
  • Engage in regular communication with, and build relationships in all directions (e.g., peers, supervisors, funders, stakeholders) to advance the strategy/program.
  • Support and encourage an environment that appreciates the diversity of employees’ and stakeholders’ styles, opinions, and perspectives.
  • Relay information, build consensus, fact-find, and maintain transparency and open exchange, while keeping partners up to date and notified of program status and impact.
  • Communicate with other NSC initiatives, campaigns, and departments to identify potential dissemination and cross-collaboration opportunities.

Travel: Minimal to moderate (25%). Managers of people spend a significant portion of their job directly managing the work of at least three employees for whom hire, fire, and performance decisions are made.

Qualifications

• Bachelor's degree and at least 10 years of relevant experience. In lieu of education, at least 12 years of relevant experience.
• Expertise in workplace training, adult learning, and learning strategy development.
• Proven experience leading large-scale, mission-driven programs or product portfolios.
• Strong understanding of product lifecycle management and roadmap development.
• Ability to translate market research and customer insights into training solutions.
• Experience partnering with marketing and sales to drive growth and adoption.
• Knowledge of instructional design best practices and modern learning modalities.
• Familiarity with learning technologies, platforms, and LMS environments.
• Demonstrated success in managing budgets and measuring program ROI.
• Advanced data analysis and performance metrics capabilities.
• Strong people leadership, coaching, and talent development skills.
• Experience leading cross-functional and matrixed teams.
• Exceptional written, verbal, and executive-level communication skills.
• Proven ability to influence senior leaders and external stakeholders.
• Experience in thought leadership, public speaking, and industry engagement.

Benefits

• At least 20 PTO days accrued 1st year and 11 paid holidays.
• Flexible work arrangements.
• Comprehensive medical, dental, vision, and life insurance plans.
• Flex spending accounts for medical and dependent care.
• 403(b) & Roth 403(b) with employer match up to 6%.
• Reimbursable training.
• Dress for your day.

Company Description

NSC is a Recovery-Friendly Workplace. We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions.

NSC is an equal opportunity employer.