[Hiring] Director of Product, Risk & Response @Coalition, Inc.

Role Description

This is a new role leading a new grouping of three areas that together form Coalition's risk lifecycle: Underwriting, Claims, and Security. Your job is to be strategic about how these areas come closer together, recognizing that risk selection, loss mitigation, security telemetry, and claims outcomes are not separate problems but one continuous feedback loop.

This is a people-leadership role. You will manage a team of product managers across all three areas, help to steer the strategy that connects them, and be accountable for how the combined areas perform. You'll report into product leadership and partner closely with Engineering, Design, Data, Underwriting, Claims, Actuarial, Finance, Operations, and more.

Most of the value in Active Insurance comes from the connections between these functions, not the functions themselves. Security signals from Control and Wirespeed should sharpen how we underwrite. How a claim develops should feed back into how we price risk. The quality of underwriting should shape our loss exposure and therefore our claims load.

This role is deliberately the one seat that spans them. It is not a preview of how the rest of the company is organized. Underwriting, Claims, and Security operate as genuinely different businesses with different economics, different stakeholders, and different rhythms.

What You'll Own:

• Underwriting: The internal risk decisioning stack, underwriting models, real-time systems, automation, and insurance product development.
• Claims: The claims operations engine, including intake, adjudication, workflow tools, and ML-assisted insights.
• Security (Control & Wirespeed): Control as the connective layer between security telemetry and underwriting workflows, and Wirespeed's capabilities in a competitive market.

What You'll Do:

• Ensure that our product strategy across underwriting, claims, and security is consistent.
• Build and develop the product team, including hiring and coaching.
• Own the feedback loops between areas.
• Own the product surface that makes security adoption possible and scalable.
• Partner with Data and Engineering to advance model-driven workflows.
• Drive major platform evolution and systems migrations.
• Define success metrics that span the portfolio.
• Represent these areas to executive leadership and cross-functional partners.
• Use AI consistently in how you and your team work.

Qualifications

• 10+ years in product, with several years leading and developing product managers.
• A track record of owning a multi-domain or platform portfolio.
• Demonstrated ability to lead in technically deep, model-driven, or data-heavy product areas.
• Strong people leadership skills.
• Proven experience with major platform migrations or systems transformations.
• Exceptional communication and influence skills.
• Comfort with ambiguity and a build mindset.
• Daily fluency with AI tools as part of product work.

Requirements

• Experience with the business of insurance or other regulated financial products.
• Familiarity with cybersecurity products, MDR/EDR, security operations, or incident response.
• Prior work shipping products built on predictive models or automated decisioning.

Benefits

• 100% medical, dental and vision coverage.
• Flexible PTO policy.
• Annual home office stipend and WeWork access.
• Mental & physical health wellness programs.
• Competitive compensation and opportunity for advancement.