[Hiring] Director of Product Management @Lightspeed Commerce, Inc.

Role Description

Lightspeed is seeking a Director of Product Management to own the Payments line of business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA, and you will be accountable for payments penetration and GPV growth across our Retail and Hospitality platforms.

Financial Services helps merchants get paid faster and with less effort. Success means experiences that are:

• Integrated: Payments feel native across every surface and workflow.
• Invisible: Friction is removed and we stay out of the merchant's way.
• Instant: Funds are fast, accessible, and clearly accounted for.

You own the product strategy and the business outcomes for Payments, including top-line metrics such as total GPV, payments penetration (share of checkout), new paid sold, merchant onboarding conversion, and line of business revenue. You drive multi-year transformations and keep Product, Engineering, and Commercial teams aligned.

You will report to the VP of Product, Financial Services, and partner with Engineering Directors, Design leaders, and Commercial executives.

Qualifications

• 2 to 3+ years at Director level (or equivalent) managing larger teams through direct and indirect reports, including Group PMs.
• Ownership of a full line of business or major product vertical, such as payments, billing, or POS, with clear accountability for commercial outcomes.
• A track record of hiring, developing, and promoting product leaders.
• Experience driving structural, technical, or strategic change in a mature technology organization.
• Strong executive presence with VP and C suite partners.

Requirements

• Deep grasp of business models, unit economics, pricing, and how product decisions shape the P&L.
• Fluency in payments ecosystems (acquiring, interchange, settlement, reconciliation, compliance).
• Strong understanding of platform architecture, APIs, and microservices, and experience leading platform consolidation and migrations.
• Comfort with data infrastructure, conversion funnels, and reporting pipelines for data backed decisions.
• Experience governing business critical, high availability customer flows.
• Familiarity with lean product delivery, agile frameworks, and continuous delivery across multi team organizations.

Benefits

• A flexible work environment that empowers you to do your best work.
• A culture that celebrates performance.
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard.
• Career-defining opportunities.
• Flexible paid time off and remote work policies.
• Equity options, because this is your company too.
• Contributions to your pension plan. Your future matters.
• Training opportunities to grow your skills and career.
• Health and wellness credit so you feel your best.
• Time off to volunteer and give back to your community.
• Interest groups, employee led networks, social committees to sponsored sports teams.
• Computer purchase program to get your personal Macbook.
• Enhanced parental leave to support growing families.