[Hiring] Director of Product, Collision Repair Network @OEC

Role Description

Assumes responsibility for profit & loss management as well as driving strategy for the Collision Repair Network (CRN) market segment and products. Leads a product management team by providing overall product line product and market strategies and having a deep understanding of corporate goals, market trends, and opportunities. Establishes, directs, and maintains the overall policies and strategies for the product management team.

Key Responsibilities

• Provides coaching and mentorship to the CRN product team and is responsible for furnishing them with resources, tools, and standard processes to be effective in their roles.
• Maintains detailed knowledge of market conditions, competitive landscape, OEC strategy, and customer needs for the CRN line of business. Guides and assists the creation of the product roadmap, success criteria, and product launch plan to drive sales and customer satisfaction.
• Partners regularly with senior management and leadership teams to develop OEC and product line strategies and delivers on team and OEC’s goals as a whole.
• Assumes responsibility for matrixed structure support and success to increase customer satisfaction and deliver revenue and earnings targets for assigned market segment.
• Develops and builds business cases reflecting all necessary commercial and technical considerations required to secure product development funding. Ensures teams are creating detailed plans and executing them to meet financial commitments of projects.
• Designs CRN-related product packaging, pricing, and name to distinguish product line(s) from other OEC and competitive products in line with the product’s value proposition.
• Develops and manages senior level relationships with Original Equipment Manufacturers (OEMs), third parties, and other external industry professionals, and is seen as a trusted advisor in assigned market segment.
• Defines the team’s organizational structure, and recruits, develops, and motivates staff who are responsible for a defined set of product applications across geographies and locations.
• Supports the organizational legal team and subsequent agreement needs, business development strategy, and alliance support.

Qualifications

• A bachelor’s degree from an accredited college or university is required, with a focus in business, marketing, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience

• At least 10 years of progressively responsible experience in a product development environment managing large scale projects and implementations.
• At least 5 years of management responsibility leading direct reports and projects to successful completion.
• Proven ability to lead diverse teams and create an engaging and positive culture that motivates and empowers others to do great work.
• Strong business acumen with the ability to envision and communicate a big picture view.
• Solid knowledge of industry best practices in product management.
• Excellent verbal and written communication skills, with the ability to effectively tailor communications to a specific audience or call to action.
• Extensive business knowledge and understanding of the organization and functional area.
• Able to build collaborative partnerships and effectively engage with and communicate across multiple levels of stakeholders, both internally and externally.
• Able to maintain detailed knowledge of market conditions, competing products, and customers.
• Sound business judgement and can apply principles of analytical thinking to define and solve complex problems.

Travel

• Travel for this position is required and anticipated to be approximately 10-30% of the time.

Benefits

• Flexibility in work arrangements (remote, hybrid, or in-person).
• Strong sense of camaraderie and community that celebrates both individual and team-driven contributions.
• Empowerment to take risks, learn, and grow within a dynamic and supportive environment.