[Hiring] Director I IC, Product Research @Liberty Mutual

Role Description

This role sits on the Aerial Imagery Solutions Team within the Personal Lines Property & Specialty Product department. The team is responsible for managing and supporting initiatives that maximize the value aerial imagery can bring to Liberty Mutual. Our work spans both strengthening existing use cases and exploring new ones—from improving underwriting and pricing outcomes to identifying how aerial imagery can support quote prefill, marketing effectiveness, and other emerging business opportunities. The team also evaluates new products, vendors, and capabilities that could expand how Liberty Mutual uses aerial imagery across the business.

This role is designed around two core responsibilities:

• Serve as a close partner to US Data Science teams, including those building and maintaining data infrastructure and those developing computer vision models.
• Play a critical role in product research, strategy, and solution development for aerial imagery use cases.

The successful candidate will be comfortable operating as a doer, driver, and owner, depending on the work. They should be able to move fluidly between strategic thinking and execution, thrive in ambiguity, and bring the judgment, curiosity, and influence needed to lead high-visibility, cross-functional work.

Qualifications

• Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field.
• Minimum 7 years relevant work experience, typically 10 years.
• PhD or equivalent research experience beneficial.
• Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
• Must have exceptional planning, analytical, decision-making, communication, and project management skills.
• Experience managing or leading others beneficial.

Requirements

• Pursues a deep, multi-layered understanding of business problems, technical systems, workflows, and solution designs.
• Works closely with US Data Science, data infrastructure, and computer vision/modeling teams.
• Translates effectively between technical and business partners.
• Conducts research to identify, frame, and assess opportunities to expand or improve aerial imagery use cases.
• Helps improve prioritization of aerial imagery investments.
• Develops recommendations supported by sound business rationale, valuation, design analytics, and economics.
• Uses analytics, research, and structured problem-solving to develop solution designs.
• Builds understanding of technical architecture, data pipelines, infrastructure dependencies, operational workflows, and model-related considerations.
• Manages complex, ambiguous, and high-visibility initiatives across diverse stakeholder groups.
• Communicates clearly and persuasively with both technical and non-technical audiences.
• Produces high-quality, well-structured, thoroughly vetted work.
• Applies product, market, and industry knowledge to anticipate upstream and downstream impacts of recommendations.

Benefits