[Hiring] Director, Digital Transformation - Site Management Operations @Sarah Cannon Research Institute

Role Description

The Director of Digital Transformation – Site Management Operations is the primary product lead responsible for leading the design, implementation, and optimization of digital solutions that directly support site-level clinical research operations. This role ensures that digital initiatives are aligned with the operational needs of research sites, enhancing efficiency, compliance, and user experience.

• Strategic Planning & Alignment:
  • Partner with senior executives and research leaders to embed digital technologies, data analytics, and AI into clinical research SMO operations—ensuring alignment with SCRI’s overarching business and research strategies.
  • Translate strategic priorities into an executable product roadmap with clear delivery milestones, dependencies, and ownership.
• Data & AI Vision Execution:
  • Define a forward-looking strategy for data and AI integration in SMO. Champion the deployment of AI-driven tools to transform cancer care.
  • Own the execution and productization of AI use cases, including data readiness, system integration, validation, and operational monitoring.
• Product Management Leadership:
  • Lead the full product lifecycle for digital solutions—from ideation and roadmap development to stakeholder alignment and continuous improvement.
  • Lead product teams to prioritize features and initiatives based on their potential benefit and business objectives.
  • Own end‑to‑end product delivery accountability, including backlog prioritization, scope tradeoffs, sequencing of product work, and release execution.
  • Ensure delivery commitments are met through active risk management, dependency resolution, and escalation when required.
• Use Case Development & ROI Articulation:
  • Identify high-impact use cases for digital transformation and AI across clinical operations. Conduct rigorous ROI analyses to build stakeholder confidence and secure investment.
  • Prioritize use cases based on delivery feasibility, capacity, and speed‑to‑value—not just strategic appeal.
• AI-Driven Process Optimization:
  • Leverage AI and machine learning to analyze and streamline business processes, eliminate manual steps and increase productivity, improve data integrity, and elevate the patient experience.
• Change Management & Adoption Leadership:
  • Lead enterprise-wide change initiatives to drive adoption of new technologies. Partner with change management teams to deliver training, communication, and support strategies that ensure sustained value realization.
• Risk & Compliance Oversight:
  • Provide strategic guidance on the risks and benefits of digital and AI technologies in clinical research. Ensure compliance and quality requirements are built directly into delivery workflows and acceptance criteria.
• Performance Measurement & Reporting:
  • Establish and track KPIs to evaluate the impact of digital and AI initiatives on research productivity, quality, and operational efficiency.
• Team Leadership & Talent Development:
  • Build and lead a high-performing digital transformation team. Mentor and coach team members to grow capabilities, foster innovation, and cultivate a culture of continuous learning and excellence.
• Stakeholder Engagement & Ecosystem Collaboration:
  • Build and nurture strong relationships with internal stakeholders, technology vendors, regulatory bodies, and clinical partners to foster innovation and cross-functional alignment.

Qualifications

• 12+ years of experience in clinical research or a related healthcare field, with a strong focus on digital transformation, data analytics, and AI integration.
• Proven track record in strategic planning, project management, and change leadership.
• In-depth understanding of clinical research processes, regulatory requirements, and industry trends.
• Experience with ensuring interoperability between different clinical systems and platforms to facilitate seamless data exchange and collaboration.
• Strong working knowledge of technical product management in complex, integration‑heavy environments.
• Experience partnering with engineering teams to translate business and clinical needs into scalable, production‑ready solutions.
• Strong analytical and problem-solving skills with the ability to address complex challenges.
• Excellent communication skills with the ability to influence and inspire across all levels of the organization.
• Agile product delivery and execution leadership (roadmapping, backlog prioritization, release planning).
• Technical product decision‑making across build vs. buy, integration patterns, and platform reuse.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Collaborate in a dynamic, fast-paced setting with a team of skilled professionals.
• Ability to lead teams through ambiguity while driving clarity, alignment, and outcomes.
• Accountability for results, not just initiatives or plans.

Requirements

• This is a remote position based in the United States. Relocation and visa sponsorship are not available.

Benefits

• Comprehensive benefits to support physical, mental, and financial well-being.
• Competitive compensation package determined by performance, experience, skills, equity, and geographical markets.
• Other compensation, such as an annual bonus or long-term incentive opportunities may be offered.