[Hiring] Digital Product Owner @Zensar

Role Description

• Backlog Ownership:
  • Own and maintain a single, prioritized product backlog for B2B Commerce and supporting sales tools.
  • Author well-structured epics and user stories with clear acceptance criteria, success metrics, and testable outcomes.
  • Manage the allocation mix across feature work, tech debt, and platform optimization.
• Delivery & Quality:
  • Play a key role throughout the development lifecycle, including sprint planning, refinement, review, and acceptance.
  • Write acceptance criteria, execute acceptance tests, and collaborate with QA to embed a shift-left quality mindset.
  • Partner with UX designers and front-end engineers to deliver user-friendly experiences for wholesale buyers and sales reps.
• Stakeholder Partnership:
  • Serve as the primary product liaison between the GCC engineering squad and Portland-based business stakeholders in Sales Operations, Account Operations, and Sales Management.
  • Synthesize competing input from multiple regions (US, Canada, Europe, IDR) and brands into a coherent backlog.
  • Maintain a regular cadence of async updates, decision logs, and roadmap reviews that keep distributed partners aligned.
• Roadmap Execution:
  • Execute the product vision and roadmap for B2B Commerce.
  • Track, analyze, and surface end-user feedback from wholesale users to refine priorities.
  • Anticipate dependencies across SAP, Salesforce, and enterprise data integrations, and sequence work accordingly.
• Integration Fluency:
  • Understand how B2B Commerce solutions route orders through ERP platforms and how CRM platforms support the prospect-to-order lifecycle, rep assignments, case management, and customer agreements.
  • Collaborate with integration teams to scope work realistically and flag infeasible requests early.
• Documentation & Async Communication:
  • Produce self-contained epics, sprint summaries, decision logs, and stakeholder-facing artifacts that distributed teammates in Portland can act on independently.
  • Maintain Confluence pages, Jira hygiene, and status updates that reduce the need for synchronous handoffs.

Qualifications

• Bachelor's Degree in Business, Computer Science, or a related field, or equivalent work experience.
• 5–8 years of professional experience, with at least 3 years in a Digital Product Owner or equivalent role.
• Previous experience owning a product backlog, writing user stories and acceptance criteria, and managing refinement and sprint planning in a Scrum/Agile environment.
• B2B ecommerce or order management domain experience (wholesale, distribution, or supply chain preferred).
• Familiarity with ERP integrations (SAP preferred) and/or CRM platforms (Salesforce Sales Cloud preferred) in a B2B context.
• General knowledge of Agile development methodologies, quarterly planning, and Definition of Ready/Done practices.
• Demonstrated experience working with distributed or global teams, with concrete examples of async communication practices (decision logs, self-contained documentation, status updates).
• Experience with Jira and Confluence (or equivalent backlog and documentation tools).
• Scrum Master or Product Owner certification is a plus.
• Experience in retail, apparel, or consumer goods industry is a plus.
• A problem-solver with critical thinking skills who can navigate complex B2B order workflows spanning multiple systems.
• An excellent async communicator, both written and verbal, who produces clear, self-contained documentation that a distributed team can act on without a follow-up call.
• Highly organized with solid time management skills and the ability to manage a backlog across multiple brands, regions, and stakeholder groups simultaneously.
• Curious about the business domain, eager to understand wholesale sales cycles, assortment planning, and how technology enables the buyer-to-order journey.
• Collaborative across cultures and time zones, comfortable working in a globally distributed team model with shared ownership between Bengaluru and Portland.

Requirements

• Bachelor's Degree in Business, Computer Science, or a related field, or equivalent work experience.

Company Description

At Zensar, we’re “experience-led everything.” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do.

• At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
• Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations.
• We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized.
• We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace.