[Hiring] Delivery Manager, Product Planning @BCD

Role Description

As a member of the Engineering team, you will work on a range of complex (and fun!) problems and be responsible for the end-to-end delivery of new product features. You will work on a cross-functional team that includes counterparts in Engineering, Marketing, Operations, and Supplier Relations.

We are looking for people who love complex problems with real-world impact, are capable and willing to roll up their sleeves, and are excited about digging into challenging technical aspects of product internals.

What You'll Do

• Collaborate with internal business stakeholders to formulate and prioritize product development roadmap
• Take the initiative to discover business logic flaws, data imperfections, potential product enhancements, and drive product improvement
• Translate high-level requirements into detailed development-ready specifications for developers
• Use your knowledge of our products to suggest improvements to product requirements
• Challenge proposed stakeholder solutions and solve for the underlying problem
• Monitor and understand the development calendar; know where your features are always in development by working closely with development and QA teams and manage blockers and dependencies
• Manage expectations of product delivery scope and timelines with internal stakeholders by driving trade-off discussions and communicating accurate timelines to all stakeholders
• Know how the platform works and be the expert that helps us get the most out of existing capabilities
• Ensure that relevant functional authorities and architects are involved to approve design decisions and cross functional system integrations
• Collaborate on all business readiness activities, such as product demos, product documentation, acceptance testing, and rollout
• Lead sprint planning activity and other agile ceremonies
• Manage requirement traceability and changes throughout the project lifecycle
• Be accountable for project results along with business and technology owners
• Support the day-to-day operations by triaging support issues

Qualifications

• Prior Technical Business Analysis or software engineering experience (ideally a mix)
• Passionate about solving customer and business problems
• Must have exceptional soft skills, including the ability to speak to both technical and business concerns
• Analytical ability, demonstrated by being able to quickly grasp and break apart complex and ambiguous concepts into logical, understandable, and sequenced development steps
• Ability to manage priorities, time-management, ability to handle multi-tasking activities
• Experience in writing business and technical requirements
• Experience in system integrations with 3rd parties is a must
• An ability to quickly learn about new technologies and gain a deep understanding of existing products
• Technically oriented with strong attention to detail
• You probably added requirements to JIRA tickets this week and used Postman to work with an API
• Experience building large-scale web services using AWS technologies
• Knowledge of different data formats like JSON, XML, CSV, etc.
• Knowledge of SQL, APIs, data visualization platforms, Swagger, Cloud technologies is a plus
• You might have dug around in some logs via Cloud Watch, Splunk or Kibana to answer a research question this month
• Prior experience in the travel industry is a significant plus

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Work From Anywhere opportunity for 60 days per year

Company Description

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress.

• With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel.
• Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services.
• In 2025, BCD achieved $24.4 billion in sales.